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  #21  
Old 11-30-2021, 04:12 PM
Daveporter33765 Daveporter33765 is offline
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Default Re: Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

Quote:
Originally Posted by JFreak View Post
I can only guess this is manual work as it is a new policy. If it does not appear this year just contact Avid Support and they will sort it out.
Thank you. I will wait for a few weeks and if the licenses do mot show up I will contact support.

Have a great week!
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  #22  
Old 11-30-2021, 07:57 PM
take77 take77 is offline
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Default Re: Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

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Originally Posted by Daveporter33765 View Post
I have a perpetual license for the standard Pro Tools and renewed my support plan a few months ago. I don’t see the license for Heat or the plugins available in my iLock account. I see the expired licenses I had when I did not renew a Pro Tools subscription in 2019 and instead purchased a perpetual license and annual support plan

Should I be seeing the lid ended for Heat and the plugins?
As far as I know, the offer applies to customers who have renewed since the offer was presented and not before.
The offer began sometime in November (not sure the exact date).

I recently activated a new perpetual & support plan after the offer was announced and have access to HEAT and the CPB as long as I remain current.
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  #23  
Old 11-30-2021, 10:02 PM
climber climber is offline
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Default Re: Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

Is this just on Ultimate?
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  #24  
Old 11-30-2021, 10:13 PM
take77 take77 is offline
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Default Re: Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

Included with standard PT & Ultimate if a timely renewal occurs after the offer announcement.
Or if a new perpetual is registered after the mid November date of the announcement.

See the "what you'll get" info with each plan renewal:
https://www.avid.com/pro-tools/upgrades-and-renewals
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Various plugins by: Waves, FabFilter, Softube, Soundtoys, NI Guitar Rig Pro 6, NI Studio Drummer, Steven Slate Drums 5.5, Spectrasonics Trilian & Toontrack EZ Drummer.

Last edited by take77; 11-30-2021 at 10:35 PM.
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  #25  
Old 12-01-2021, 08:47 AM
Ray Lyon Ray Lyon is offline
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Default Re: Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

My perpetual license for HD Ultimate was renewed 10/3/21... am I eligible for the HEAT inclusion? I checked my account and I don't see it.
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  #26  
Old 12-01-2021, 09:50 AM
Obsidian Dragon Obsidian Dragon is offline
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Default Re: Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

Quote:
Originally Posted by Ray Lyon View Post
My perpetual license for HD Ultimate was renewed 10/3/21... am I eligible for the HEAT inclusion? I checked my account and I don't see it.
To all those asking, it seems that the free Heat offer is for those that renew their annual "perpetual update and support plan" since the offer was announced sometime in November 2021. If you updated before that, you will most likely not see the offer. You will most likely need to wait until the next year's renewal if it is still offered. Perhaps contacting Avid will help. Sorry if this is not what you wanted to hear.

Think of it like you just bought a computer and the month after there is a special deal where you get a free wireless earphones with the purchase of the computer. You usually can't go back and demand the free earphones since you bought it before the offer was available. There are specific promotion periods that are observed.
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  #27  
Old 12-01-2021, 09:55 AM
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JFreak JFreak is offline
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Default Re: Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

... or you can buy another renewal, as the new order is not canceling the old one but instead extends the support plan validity time accordingly.
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  #28  
Old 12-01-2021, 10:08 AM
Obsidian Dragon Obsidian Dragon is offline
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Default Re: Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

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Originally Posted by JFreak View Post
... or you can buy another renewal, as the new order is not canceling the old one but instead extends the support plan validity time accordingly.
^^^Good point for those that intend to continue to renew annually anyways.
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  #29  
Old 12-01-2021, 11:09 AM
noiseboyuk noiseboyuk is offline
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Default Re: Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

Just checking - I always had the Complete Plugin Bundle, so this just adds Heat, yes?

One other positive from this. Lately all deals - financial and goodies - have been for subscribers only, and I was getting a little nervous that that this might suggest that they might be wanting to wind down perpetual altogether. This bone - modest sized that it is - suggests that is less likely.

With my more grumpy head on, given that if the annual plan lapses reinstatement is impossible, we're all now subscribers by any other name.
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  #30  
Old 12-01-2021, 11:13 AM
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JFreak JFreak is offline
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Default Re: Is Avid including HEAT and Complete Plugin Bundle for perpetual users?

This offer gives you HEAT and CPB subscriptions for the time you have active support and update plan. If you let it expire, HEAT and CPB go away, unless you have perpetual license for them as well.

But yes, in your case your only gift would be HEAT subscription bundled in with renewal price. It still does not take your perpetual CPB license away, and should you like you can buy perpetual HEAT license any day.
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