Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 11

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 10-12-2013, 10:24 PM
holyspicoli holyspicoli is offline
Member
 
Join Date: May 2006
Posts: 73
Default PT 11 MAC trial "file not found"

Just signed up for the PT 11 trial and the download link for the Mac software is bunk. It just gives me a "file not found" screen. Anyone else? Avid - please fix, I assume the 30 days on my iLok license has already begun...
Reply With Quote
  #2  
Old 10-13-2013, 04:53 AM
musicman691 musicman691 is offline
Member
 
Join Date: Dec 2009
Location: The Sopranos State (NJ)
Posts: 19,136
Default Re: PT 11 MAC trial "file not found"

Quote:
Originally Posted by holyspicoli View Post
Just signed up for the PT 11 trial and the download link for the Mac software is bunk. It just gives me a "file not found" screen. Anyone else? Avid - please fix, I assume the 30 days on my iLok license has already begun...
Try again with a different browser and don't forget to allow cookies. The server might have been down.
__________________
Jack
See profile for system details
iMac dead & retired as of 11/4/17

QAPLA!
Reply With Quote
  #3  
Old 10-13-2013, 06:18 PM
Goldkind Goldkind is offline
Member
 
Join Date: Nov 1999
Location: LA, CA, USA
Posts: 8
Default Download link for PT11 trial has typo!

I so want to love you Pro Tools/Avid. But when the download link on the trial for PT11 has something so basic, and so dumb as a typo in the URL name, what am I to do but side with the detractors?

So, in the hope of actually being helpful, I'll post here that the URL has a typo. If you want to actually download the PT11 trial, copy the URL and remove the extra P, changing PProTools (etc...) into ProTools (etc...) and then it will download.

Get it together Avid/ProTools... (sigh.)
Reply With Quote
  #4  
Old 10-13-2013, 06:57 PM
sunburst79 sunburst79 is offline
Member
 
Join Date: Jan 2005
Location: Cleveland, Ohio USA
Posts: 12,763
Default Re: Download link for PT11 trial has typo!

Quote:
Originally Posted by Goldkind View Post
I so want to love you Pro Tools/Avid. But when the download link on the trial for PT11 has something so basic, and so dumb as a typo in the URL name, what am I to do but side with the detractors?

So, in the hope of actually being helpful, I'll post here that the URL has a typo. If you want to actually download the PT11 trial, copy the URL and remove the extra P, changing PProTools (etc...) into ProTools (etc...) and then it will download.

Get it together Avid/ProTools... (sigh.)
Thanks. I'll bring this to someone's attention. It is helpful. The URL may change with each update so there's certainly a chance for some one to make a error.
__________________
Scott

Formerly Hobo Wan Kenobi

Core 2 Specs Page

ASUS P6T6 Revolution | i7 930 | 12GB OCZ DDR3 1600 7-7-7-20 | PTLE 10 | CPTK | 003 | Presonus D8 | 11Rack | Alesis AI3 | Presonus HP60 | Mercury + Studio Classics | Sound Toys | MasseyPack | Axiom61 | MAudio Keystation Pro 88
Reply With Quote
  #5  
Old 10-13-2013, 09:33 PM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
Moderator
 
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 13,767
Default Re: Download link for PT11 trial has typo!

Quote:
Originally Posted by sunburst79 View Post
Thanks. I'll bring this to someone's attention. It is helpful. The URL may change with each update so there's certainly a chance for some one to make a error.
Some people doesn't realize it is actual humans who works at Avid and that everyone makes mistakes so instead of beeing sarcastic about it (OP) just post it and word it like a "human beeing" and not like you never make any mistakes please.

You could rectify your post by deleting the top two rows and call it a day ..
__________________
Best Regards
Christopher

#thestruggleisreal
—————————————
South Side Music Group
WEBHOME
—————————————
Reply With Quote
  #6  
Old 10-15-2013, 12:27 PM
jeffro's Avatar
jeffro jeffro is offline
Member
 
Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: PT 11 MAC trial "file not found"

Quote:
Originally Posted by holyspicoli View Post
Just signed up for the PT 11 trial and the download link for the Mac software is bunk. It just gives me a "file not found" screen. Anyone else? Avid - please fix, I assume the 30 days on my iLok license has already begun...
This is occurring with Firefox Mac as well as Safari Mac & Win. Other browsers are working properly. Can you please try another browser and report back?

Quote:
Originally Posted by Goldkind View Post
I so want to love you Pro Tools/Avid. But when the download link on the trial for PT11 has something so basic, and so dumb as a typo in the URL name, what am I to do but side with the detractors?

So, in the hope of actually being helpful, I'll post here that the URL has a typo. If you want to actually download the PT11 trial, copy the URL and remove the extra P, changing PProTools (etc...) into ProTools (etc...) and then it will download.

Get it together Avid/ProTools... (sigh.)
Passed this on the the webteam to investigate why the URL is wrong only with some browsers. Will reply again when a fix is implemented.
__________________
Reply With Quote
  #7  
Old 10-16-2013, 09:59 AM
jeffro's Avatar
jeffro jeffro is offline
Member
 
Join Date: Jun 1999
Location: PNW
Posts: 10,212
Post Re: PT 11 MAC trial "file not found"

The URL for the Mac Installer has been fixed for those specific browsers on the PT11 Trial page. It was a problem on one of 3 servers which explains why it worked for some but not others.

Not at my Windows machine at the moment, but I did confirm it's fixed on Firefox 24.0 Mac and Safari 6.0.5 Mac (OS X 10.7.5).
__________________
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Save as > "Could not 14404 because File or folder not found (-43) while opening "..." Elias Stiza 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 0 04-10-2012 07:06 PM
-43 Error "file or folder note found" acacia Pro Tools TDM Systems (Mac) 3 04-14-2010 01:00 AM
Bfd "file not found" ravetillday 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 0 03-29-2010 10:29 AM
"unable to parse audio file" and "OSStatus Error -208" ! reichman Post - Surround - Video 2 03-22-2010 04:46 AM
"AMM1 model/proximity file not found" booyakka Pro Tools TDM Systems (Mac) 2 08-01-2001 09:59 AM


All times are GMT -7. The time now is 04:11 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com