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Old 08-17-2022, 11:28 AM
dannyshaz dannyshaz is offline
Join Date: Aug 2022
Location: Birmingham
Posts: 1
Default C 24 desk 'parser - rec unrecognised msg 32'

Hey Guys.

Ive had a Avid C24 desk for around 5 months now and ive recently got a issue with it.

firstly the 10th fader has become very more aggresive compared to the rest.

im also getting this error on my desk

but the talkback button isnt working neither is utiilty

can i get some help please im still getting audio coming out
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Old 08-22-2022, 05:42 PM
albee1952's Avatar
albee1952 albee1952 is offline
Join Date: May 2004
Location: Norwich, CT
Posts: 38,560
Default Re: C 24 desk 'parser - rec unrecognised msg 32'

Nowhere near enough info for anyone to help! Look near the top of this(and every) DUC page for the link named Help Us Help You and have a good read. Then, come back with details.

Re the 10th fader; start with the fader calibration utility(check the manual if you need help with this). With only a single fader having an issue, I would shop for a replacement(plus maybe a couple of spares). Maybe a really good cleaning and lube would help. Remember that the fader caps are conductive, so you can't use tape or anything to "fix" a loose cap(slightly bending the tabs under the cap is a good fix).

Re the error message, here are the steps I would probably take:
1-trash prefs
2-uninstall>reinstall the C24 drivers and/or Eucon(I don't have a C24 so I'm not sure which matters)
3-uninstall>re-install Pro Tools.

If none of that helps, what changed right before the problem started? Any new software? Any change in hardware?
Gigabyte X79/intel i7 3930K, 32GB RAM, HD/Native, 192 IO

The better I drink, the more I mix

BTW, my name is Dave, but most people call me.........................Dave
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