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  #1  
Old 11-27-2007, 10:25 AM
products7074740 products7074740 is offline
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Default Please Help! Kernel Panics! Anyone Else?

Sorry for the more urgent sounding subject...no one replied to my last thread.

I am still getting kernel panics out of the blue when using my mbox and monitors as my computers output. Here's all my specs.

I'm running 10.5.1 (though this was still happening back in tiger) on a MBP 15 inch (2.2 ghz, SR, 2gig ram)

I'm running protools 7.4 with an MBox2. Both of these have been fully reinstalled (both the protools and my comps operating system itself)

I've updated mbox2 firmware to 1.43 (or whatever it is). The only other mod i made was trashing a midi file (the one that caused the MIDI folder to show up in dock whenever using a midi process, but i did this after the kernel panics so im pretysure its not that)

I realize that this is very likely just a digidesign thing that they didnt get to yet, but i just wanna see if im the only one experiencing this.

To tell you the experience exactly, I'll be using my mbox to play music and general system sounds through my monitors which are hooked up through said mbox. Then randomly (usually when closing safari or ichat or whatever program) it'll kernel panic. The panic log will read something about the usb port iousb family mbox 2 something. I will search for the exact text next time it happens.
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  #2  
Old 11-27-2007, 11:15 AM
marns45 marns45 is offline
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Default Re: Please Help! Kernel Panics! Anyone Else?

I have been having the same problem with 10.4.9 and protools 7.3.1. Digi said that upgrading the mac os plus upgrading to protools 7.4. I guess i should wait a little longer until they figure this out. Any help from digi would be great right about now.
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  #3  
Old 11-27-2007, 11:54 AM
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Default Re: Please Help! Kernel Panics! Anyone Else?

Pro Tools is not qualified for use on Leopard yet so, until we have a fully qualified version, it's difficult to say if the problem will continue or not. It *is* unusual that you're having the problem, though, and we'll be monitoring it to see if it continues.

As for the person on 10.4.9 and 7.3.1 - you *may* possibly resolve the issue by updating the OS to 10.4.11, which implements Apple's end of the fix for this issue. I cannot guarantee anything, as we have not officially qualified 10.4.11, but other users report that it has worked for them.
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  #4  
Old 11-27-2007, 12:13 PM
marns45 marns45 is offline
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Default Re: Please Help! Kernel Panics! Anyone Else?

Thanks Digi for the quick reply. However, this past weekend, I updated to 10.4.11 and have crashed again once. Would upgrading to 7.4 possibly stop this? I am planning on upgrading to that at some point anyway, but would doing it sooner than later maybe solve my problem? Thanks again.
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Old 11-27-2007, 01:51 PM
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Default Re: Please Help! Kernel Panics! Anyone Else?

Quote:
Thanks Digi for the quick reply. However, this past weekend, I updated to 10.4.11 and have crashed again once. Would upgrading to 7.4 possibly stop this? I am planning on upgrading to that at some point anyway, but would doing it sooner than later maybe solve my problem? Thanks again.
7.4 *should* fix it - we haven't heard of anyone on 7.4 and 10.4.11 still experiencing the problem, but it's only been a few weeks, so it's difficult to say absolutely, positively one way or the other.

Can you give me a complete system profile?
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  #6  
Old 11-27-2007, 02:50 PM
marns45 marns45 is offline
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Default Re: Please Help! Kernel Panics! Anyone Else?

i am running a 15 inch macbook pro 2.2ghz with 2gb ram osx 10.4.11 now, and protools 7.3.1 cs5 with a mbox2 usb. here is the panic log from my last crash. Anything else you need to know? Mainly crashes when I am turning off my computer, or using something like safari and the mbox does not need to be plugged in for it to crash. thanks again for the responses. I await the verdict so i know to switch to 7.4 or wait.

Mon Nov 26 14:57:20 2007
panic(cpu 0 caller 0x001A49CB): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0xa1b1c1d3, CR3: 0x01209000, CR4: 0x000006e0
EAX: 0x07e2b400, EBX: 0x07e32800, ECX: 0x00000000, EDX: 0x04855c00
CR2: 0xa1b1c1d3, EBP: 0x2569bb58, ESI: 0x06fb04c0, EDI: 0x004b0958
EFL: 0x00010246, EIP: 0xa1b1c1d3, CS: 0x00000008, DS: 0x00000010

Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x2569b938 : 0x128d0d (0x3cc65c 0x2569b95c 0x131f95 0x0)
0x2569b978 : 0x1a49cb (0x3d2a94 0x0 0xe 0x3d22b8)
0x2569ba88 : 0x19b3a4 (0x2569baa0 0x202 0x2569bab8 0x3bf627)
0x2569bb58 : 0x53c0d447 (0x7e32800 0x0 0x2569bb88 0x12f)
0x2569bb78 : 0x3bf414 (0x7de0600 0x4b0958 0x1 0x19e23a)
0x2569bb98 : 0x3c3d5a (0x7de0600 0x4b0958 0x2569bbe8 0x3bf483)
0x2569bbc8 : 0x3c3c1c (0x6fb04c0 0x0 0x1 0x0)
0x2569bbe8 : 0x3bf414 (0x6fb04c0 0x0 0x1 0x1)
0x2569bc08 : 0x3bf4e3 (0x6fb04c0 0x0 0x0 0x1)
0x2569bc28 : 0x387476 (0x6fb04c0 0xffff 0x6dc35c4 0x3f7e3c0)
0x2569bc48 : 0x3874a9 (0x6dc35c0 0x0 0x1 0x7ffc7a8)
0x2569bc68 : 0x3bf414 (0x6dc35c0 0x0 0x1 0x12db2d)
0x2569bc88 : 0x3bf4e3 (0x6dc35c0 0x0 0x2569bcd8 0x0)
0x2569bca8 : 0x187bcc (0x6dc35c0 0x7f08c08 0x1e 0x2569bcd8)
0x2569bcf8 : 0x12b502 (0x7ffc7a8 0x7f1256c 0x1 0x11cc32)
0x2569bd38 : 0x11f1f0 (0x7ffc700 0x2569bdcc 0x24 0x0) Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.digidesign.mbox2.driver(7.3f117)@0x53c07000
dependency: com.apple.iokit.IOUSBFamily(2.7.7)@0x536000
dependency: com.apple.driver.AppleUSBMergeNub(2.7.7)@0xbe5000
dependency: com.apple.iokit.IOAudioFamily(1.6.0b7)@0x98e000

Kernel version:
Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386
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  #7  
Old 11-28-2007, 07:13 AM
artemis prime artemis prime is offline
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Default Re: Please Help! Kernel Panics! Anyone Else?

ever try repairing permissions? trashing preferences? just a thought. it could be that simple!
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  #8  
Old 11-28-2007, 07:21 AM
marns45 marns45 is offline
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Default Re: Please Help! Kernel Panics! Anyone Else?

I wish it was that simple! Ive tried those, and I know there are a few other threads on this forum that have the same suggestions. But thanks for the help! I am trying anything these days!
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  #9  
Old 11-28-2007, 09:43 AM
products7074740 products7074740 is offline
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Default Re: Please Help! Kernel Panics! Anyone Else?

I haven't had any crashes since a full fresh reinstall. Though I have experienced some oddities with the mbox (such as having to reset inorder for the usb power to get through, but i'm not blaming this on digi just yet.) I will keep an eye out for repeated oddities and report any in this thread.
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  #10  
Old 11-29-2007, 01:30 PM
products7074740 products7074740 is offline
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Default Re: Please Help! Kernel Panics! Anyone Else?

Just happened again. Heres what i get.

I mean, am i wrong that I should be able to set my default output device to mbox2 and have this not happen?

Thu Nov 29 16:24:43 2007
panic(cpu 0 caller 0x001A7BED): Kernel trap at 0x05e8fd22, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x013e1000, CR4: 0x00000660
EAX: 0x04e8faff, EBX: 0x04e8fc00, ECX: 0x00000000, EDX: 0x04e8fafc
CR2: 0x00000000, EBP: 0x3d997a88, ESI: 0x048702c0, EDI: 0x0052f078
EFL: 0x00010297, EIP: 0x05e8fd22, CS: 0x00000008, DS: 0x04e80010
Error code: 0x00000002

Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x3d997888 : 0x12b0e1 (0x455670 0x3d9978bc 0x133238 0x0)
0x3d9978d8 : 0x1a7bed (0x45ea20 0x5e8fd22 0xe 0x45e1d4)
0x3d9979b8 : 0x19e517 (0x3d9979d0 0x206 0x3d997a88 0x5e8fd22)
0x3d9979c8 : 0x5e8fd22 (0xe 0x4e80048 0x3d990010 0x680010)
0x3d997a88 : 0xadd483 (0x4e8fc00 0x0 0x3d997a98 0xe8)
0x3d997aa8 : 0x3e809c (0x4e78900 0x52f078 0x1 0x120fb5)
0x3d997ac8 : 0x3eccf7 (0x4e78900 0x52f078 0x3d997b18 0x3e8109)
0x3d997af8 : 0x3ecbb2 (0x48702c0 0x0 0x1 0x0)
0x3d997b18 : 0x3e809c (0x48702c0 0x0 0x1 0x1)
0x3d997b38 : 0x3e8169 (0x48702c0 0x0 0x3d997b68 0x3e809c)
0x3d997b58 : 0x406d8a (0x48702c0 0xffff 0x48700c4 0x3e8169)
0x3d997b78 : 0x406dbd (0x48700c0 0x206 0x3d997bb8 0x4c7b7a0)
0x3d997b98 : 0x3e809c (0x48700c0 0x0 0x1 0x1e)
0x3d997bb8 : 0x3e8169 (0x48700c0 0x0 0x3d997c08 0x0)
0x3d997bd8 : 0x186b84 (0x48700c0 0x55db604 0x1e 0x3d997c08)
0x3d997c28 : 0x12d17c (0x4c7b7a0 0x572a5a0 0x7 0x11d965)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.digidesign.mbox2.driver(7.4f1)@0xad7000->0xaf8fff
dependency: com.apple.driver.AppleUSBMergeNub(3.0.3)@0x710000
dependency: com.apple.iokit.IOAudioFamily(1.6.4b7)@0xa47000
dependency: com.apple.iokit.IOUSBFamily(3.0.3)@0x67c000
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