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#11
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If it's there on first selection, then it's probably not the map. Please confirm how to break it and I can ask someone to look at it.
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#12
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Whoops, Eddie replied before I finished copying from the manual
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Pro Tools Ult 2022.6, HDX 3, MTRX/SPQ, HD Omni • S1 x 2, FireHD x 2, Dock, iPad • Mac Pro 5,1 - 3.06 GHz 12 core - macOS 10.13.6 • RAM 64GB, SSD 4 x 2TB, GPU GTX 980 4GB |
#13
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#14
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I will fart around with it today and see if I can get it to consistently hiccup, let you know the steps. Otherwise, “pan” style rings are going to definitely be the mapping thing, right? In other words, this wouldn’t be a thing where the device doesn’t see a mapping assignment and somehow reverts to a default that doesn’t match? In which case I will open a case with Waves. |
#15
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Took two secs to cause the "disappearing circle".
-call Waves SSL G-Channel from surface -page to last screen on control surface - Gain, INPL, blank, Analog, DynaminC, CompRele, CompRati, CompThre clockwise from bottom left for the 8 knobs -at this point, Threshold (bottom ight) is as normal (except for the "pan setting" thing) -touch encoder - ring indicator goes away, name of control goes away, but the "E" in the interior is still positioned properly as an indicator and the dB readout at the bottom is still there; encoder still controls plugin as it's supposed to, and the interior "E" moves as it's supposed to -touch another encoder (both sides of the 4x2), interior "E" drops to "zero" (bottom left orientation), dB readout disappears, no matter if you start from "ring" or "no ring"; touch the Threshold encoder, interior "E" pops back to correct position, dB readout reappears, but still no ring -page off and return and the display returns. In fact, for half a second before the screen leaves the page, the proper display appears in full before flipping to the other page Hope that's helpful. |
#16
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#17
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3 or 4 replies from Waves from an inquiry at this same time, some having to do with this (seemingly EUCON) issue, some having to do with other mapping issues (perhaps on their side, TBD). The last one from them asked for patience while they work on it as it will take some time.
Now, I realize that I contacted them via their support channel, maybe they have a protocol to follow for each case (like FedEx says each package gets at least 5 scans), and I fully realize that this is the DUC and not a technical support forum. But we know AVID checked in pretty quick to get some background on the situation, then… nothing. And we got no new EUCON in December - correct me if I’m wrong but I though from other AVID posts that there is an imminent release. I was hoping that maybe it would be addressed in that release, but with no release, who knows? So again acknowledging that this isn’t the place to ask for an update, knowing the excellent Eddie and his colleagues come on here to be helpful - any updates for this broken functionality that has cropped up at some point through the updates of recent years, something that USED to work properly? |
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