Video Engine Error

[aptmusic9]

"The Video Engine reported an error. More information is in the Video Engine log file."

I also get a dialog telling me to increase the video playback start latency preference. I tried 1, 2, 3, and now 4, now the message is gone but i still get the Video Engine Error almost every time. Where is this log file? I have no issues running this H.264 video file in Cubase.

[tom_lowe]

Originally Posted by aptmusic9

"The Video Engine reported an error. More information is in the Video Engine log file."

I also get a dialog telling me to increase the video playback start latency preference. I tried 1, 2, 3, and now 4, now the message is gone but i still get the Video Engine Error almost every time. Where is this log file? I have no issues running this H.264 video file in Cubase.

There's a whole other thread about other video issues. It seems the new Avid Engine isn't ready for primetime.

[aptmusic9]

seems crazy that im essentially losing video functionality upgrading to pt11

wheres the link to the main thread?

[aptmusic9]

I hope this is fixed in PT 11.0.1

[nst7]

Don't know if it helps, but the new video engine uses your graphics card. You can uncheck that option , which makes it use the cpu, and see if that improves anything.

[Dan Wake]

edit

[bifbangpow]

I'm having the exact same issue. What kind of error doesn't even tell you what the error is?... has no one found a fix for this? I score film for christs sake.

[RatherBFishin]

Was having similar issues as reported above, "The Video Engine reported an error.
More information is in the Video Engine log file."

Entry in the log file mentioned something along the lines of:
"BlackMagic card Genlock set to Freerun."
This was a red herring.

The following procedures eliminated the problem for me:

Ran PT Prefs app to clear preferences.
Ran Disk Utility to fix permissions/verify/repair all disks (including system drive).
Restart.


Hope this helps.