Mackie Control Universal Pro

[4times4mil]

What's up guys...This one has me stumped...I just picked up a Mackie Control Universal Pro. I choose the Mackie because of it's optional fader extenders. I have it connected to the PC via USB to USB. Every 5 to 7 seconds I get: “Pro tools is unable to communicate with HUI. Power-cycle HUI and check it’s connections. Note, if HUI is not in use, update the peripherals dialog to prevent further warnings.” When this happens, communication with the controller is broken. When I click okay on the error message, communication is restored until the next error pop up. So I was wondering if it would be better to connect the mackie to the PC via midi to USB. I'm also running a lot of waves plugins and some sony oxford plugins. Before this my system has been pretty solid where stability is concerned. Please help!

[4times4mil]

Sorry about posting this here! I will repost it in it's proper place!

[BradLyons]

I'm not sure what you mean by you have it connected to the PC via USB to USB. The MCUPRo has firewire built-in (which I'm NOT a fan of). Are you using a MIDI Interface that's connected via USB?

[4times4mil]

Actually what I mean is that I have a USB cable connected to the USB port on the back of the Mackie and it's connected to a USB port on my PC! Should I be using a midi to USB interface?

[pasanta]

Originally Posted by BradLyons

I'm not sure what you mean by you have it connected to the PC via USB to USB. The MCUPRo has firewire built-in (which I'm NOT a fan of). Are you using a MIDI Interface that's connected via USB?

Huh? Firewire? From your own company's webpage

http://www.sweetwater.com/store/detail/MCUpro/

Onboard USB MIDI interface for direct connection to Mac or PC and up to 3 additional pieces of external MIDI gear

Unless there's a new model I'm unaware of, they're still USB.

[BradLyons]

Okay well shoot, I must have had a HUGE brainfart there---I thought it was Firewire---MY BAD!!! Sorry about that. I would recommend a dedicated MIDI interface, such as a MOTU unit. From my experience, the internal connection hasn't been exactly stable. So whether it was firewire or USB built-in....either way, I'd go with an external MIDI device.