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#1
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new purchase licence not sent to ilok
I purchased PT 11 over the weekend ( not realising the ilok shambles) and even though I have been able to log into ilok manger in my license does not appear. How can I get AVID to resend it.?
cheers
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cheers John Pro Tools 11: 2.66 Ghz core i7 macbook pro: OS X 10.10 |
#2
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Re: new purchase licence not sent to ilok
Avid won't even send my PT10+CPTK to PT11HD Upgrade to iLok, getting an infinite loop for entering my iLok account, registration... and sometimes an error that my iLok account doesn't exists...
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#3
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Re: new purchase licence not sent to ilok
Can you PM your avid acct info as well as your purchase info / ilok ticket please.
If you have not raised an ilok ticket yet. Please do so first. I will need that ticket nr. follow the link in this post to do so : http://duc.avid.com/showthread.php?t=340359 Chris
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Chris Lambrechts Applications Specialist- Live Sound |
#4
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Re: new purchase licence not sent to ilok
Thanks Chris - PM posted.
John
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cheers John Pro Tools 11: 2.66 Ghz core i7 macbook pro: OS X 10.10 |
#5
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Re: new purchase licence not sent to ilok
Quote:
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#6
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Re: new purchase licence not sent to ilok
Same applies - read my reply a couple of posts up please.
thanks Chris
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Chris Lambrechts Applications Specialist- Live Sound |
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