PT11 Hui and Motu Traveler not working

[Azulin]

From DP to Pro Tools... and boy am I feeling dumb!!
I cannot get the Mackie Control Universal Hui to show up/work on pro tools 11.
I have a MOtu traveler and an m-audio ozone....
Typically its just my laptop and the traveler, when I get home I have Mackie controller to mix...but I just can't get this this thing to show up, It also keeps telling me I am stuck in a loop... i am very new to pro tools and at this point Im clueless to what I am not doing correct.....
Any help or advice would be greatly appreciated.

[soundboy35]

Connect unit via USB or MIDI (I have mine connected USB straight to the Mac)
Launch Pro Tools
Go to: Setup/Peripherals/MIDI Controllers
Type= HUI
Received from= USB/MIDI port in
Send to= USB/MIDI port out
Channels= 8
Click OK

That should do it.

What is this loop you mention?

[Azulin]

My problem is in the send to and receive from options. On the first column i get the motu traveler as an option and on the second i get ozone 1 as an option.
The loop i get is the port 127 cannot... I forgot the exact language.
I thought i would getto set up peripherals, choose hui, choose traveler...
Thanks for your suggestions, im just not getting those options.

[soundboy35]

If you're connected via MIDI to the Traveler, you should have those options in the send and recv. You don't want the ozone. Try USB on the computer and see what comes up.

[weezamiah]

usb was the way to go for me. I tried midi,but even with mackie tech support they could not get the midi working. Usb straight to my mac mini.

[soundboy35]

Nice!
How big of sessions are you running on the Mac Mini? What model...i7?
PT10 or 11?

[Azulin]

The only thing with a USB connection is the ozone. My Hui only has the Midi in and out, and the connection to expand and the two user stich auxs.
In the midi set up, I choose hui, then receive to traveler port, but there is no send option.
any other recommendations? stuck here....

[Benny_Cha_Cha]

Maybe this is an obvious question, but did you set up your MIDI routing in the "Audio MIDI Setup" app, which can be found in the "Setup" menu under: MIDI -> MIDI studio..." Or directly in the Utilities folder?

Your controller must be set up here correctly for it to show up as a choice in the "Peripherals" dialog box.

I have two MotorMixes that run perfectly off of the HUI protocol in both PT HD 10.3.8 and 11.1.2.

[Azulin]

I got it!!! Thank you all for the advice. It did show up but i was routing it wrong. It is working!! Tried everything but the obvious it seems.