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Old 04-04-2024, 01:50 AM
Uli Auer Uli Auer is offline
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Join Date: Nov 2017
Location: Dortmund, Germany
Posts: 46
Default HELP - No Cloud License for PT Studio after update to 2024.3

Hey guys,

I've got a serious problem after updating from 2023.9 to 2024.3:

I can't get my Cloud license for PT Studio to work - or even to be seen by PT. When I start PT I can only choose activating a ProTools Intro License instead - although PT asked me in the beginning whether I want to activate a cloud license.....
But my Cloud license doesn't show up after connecting to my iLok account, only the Intro license...

Any way of fixing this?!?!?!

The cloud license was working ever since before the update and is shown in the iLok License Manager app.......
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Old 04-04-2024, 02:00 AM
Uli Auer Uli Auer is offline
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Join Date: Nov 2017
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Posts: 46
Default Re: HELP - No Cloud License for PT Studio after update to 2024.3

Okay. Fortunately I've found a solution already myself - What I haven't tried so far was de- and re-activating the license bundle from the iLok Cloud - that fixed the issue and PT now starts as "ProTools Studio" again....
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