"Error trying to create lost iLok case." - Avid Pro Audio Community

05-09-2018, 06:15 PM

12nzanella` 12nzanella` is offline

Member

Join Date: May 2018

Location: New York

Posts: 2

"Error trying to create lost iLok case."

I have lost my iLok and am trying to follow the steps to get a new iLok and have my licenses transferred over. I filed a Lost iLok RMA through iLok.com. I purchased an Avid Support Code. I logged into my Avid account and went to "Replace broken, lost, or stolen Dongle/iLok." After filling out the form there with my RMA number, my ASC, my iLok user ID, and my iLok serial number, I receive the following error message: "Error trying to create lost iLok case."

What should I do to continue with this process and get back to using my software as soon as possible?

« Previous Thread | Next Thread »

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Switch to Linear Mode Switch to Hybrid Mode Threaded Mode

Posting Rules
You may not post new threads You may not post replies You may not post attachments You may not edit your posts BB code is On Smilies are On [IMG] code is On HTML code is Off Forum Rules

Forum Jump

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Error "Could not create new document because Assertion in '/Volumes...'"[solved]	jpk39	Pro Tools 11	4	03-10-2021 02:42 AM
"Error trying to create lost iLok case."	ryanmumby	Licensing & Accounts	2	11-04-2017 04:58 AM
INQUIRY: an "I lost my iLok, what can I do?" question with a twist	imperial_ice	Licensing & Accounts	12	05-08-2015 11:02 AM
"Error, missing ILok authorization for "Pro Tools 10".	johkav	macOS	4	09-10-2012 08:13 AM
PTLE 5.3.1/OS X-"Could Not Create a DAE Deck" Error	Laro	003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac)	2	11-20-2002 08:38 PM

All times are GMT -7. The time now is 09:23 AM.