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  #11  
Old 12-25-2021, 02:24 AM
Terry Barnett Terry Barnett is offline
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Default Re: S3 Modifier Keys

Hi Andy

In my case I just downloaded 20.11 (Mac) and installed it and it worked fine.

Hope you get this sorted.

Terry
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  #12  
Old 01-17-2022, 07:03 AM
ACECOM ACECOM is offline
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Default Re: S3 Modifier Keys

Quote:
Originally Posted by Alex.Hofstrand View Post
Thanks this is what we are seeing and have written up a bug for it.
Why still no fix for this bug?
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  #13  
Old 01-18-2022, 12:29 AM
andybhoy andybhoy is offline
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Default Re: S3 Modifier Keys

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Originally Posted by ACECOM View Post
Why still no fix for this bug?
Who knows. So annoying though. I’ve even been told in my thread to ask Steinberg…. I’ve given up and gotten used to using my keyboard again.
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  #14  
Old 01-18-2022, 08:38 AM
ACECOM ACECOM is offline
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Default Re: S3 Modifier Keys

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Originally Posted by andybhoy View Post
Who knows. So annoying though. I’ve even been told in my thread to ask Steinberg…. I’ve given up and gotten used to using my keyboard again.


The problem does not come from Steinberg but from Avid. As usual, we have to wait months for the correction of a small bug. As usual no response from Avid.
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  #15  
Old 01-18-2022, 05:54 PM
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EddieJones EddieJones is offline
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Default Re: S3 Modifier Keys

This is fixed in the next release around April/May
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  #16  
Old 01-19-2022, 02:09 AM
ACECOM ACECOM is offline
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Default Re: S3 Modifier Keys

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Originally Posted by EddieJones View Post
This is fixed in the next release around April/May
from October to May, 8 months. What responsiveness !
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  #17  
Old 03-24-2022, 09:22 AM
barden barden is offline
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Default Re: S3 Modifier Keys

Quote:
Originally Posted by EddieJones View Post
This is fixed in the next release around April/May
Eddie et al,

Apologies if I'm hijacking this thread for a different problem, but I get the feeling that it might be related.

Pro Tools has a shortcut key for "Play by pre- and post-roll value through selection start/end". On MacOS, the shortcut is Command+Option+ Left/Right Arrow keys.

On my Dock, I used to have one of the zones on the Horizontal Touch Strip programmed to fire this shortcut key. I set this up in EuControl Settings by adding a "Key" command with the appropriate modifiers selected on the right-hand side of the screen and the "special" key of "/l" selected for the left arrow key.

This used to work but I'm not sure when it stopped doing so. However, it doesn't work today and I've tried deleting it and re-programming it to no avail. The Touch Strip is still working as I can program other EuCon functions with no issues.

I note that, on that right-hand side of the screen, the "Hold Down" radio box is not available to select. (See attached screenshot.) Is that part of the problem?

I am running Pro Tools 2021.12 and EuControl 2021.10 w/ EuCon 4.8.3.96 on macOS Monterey 12.0.1. (Aware that Monterey needs to be updated but am in the middle of a show and won't update my OS until the show is finished.)

Thanks in advance for reading and for any insight you can offer!

~Barden
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File Type: png Screen Shot 2022-03-24 at 12.12.45.png (43.2 KB, 0 views)
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  #18  
Old 05-05-2022, 06:42 AM
alawnmusic alawnmusic is offline
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Default Re: S3 Modifier Keys

Hi, any update on this? None of the Key commands work even on the latest Eucon version.
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  #19  
Old 05-05-2022, 08:14 AM
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EddieJones EddieJones is offline
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Default Re: S3 Modifier Keys

Quote:
Originally Posted by alawnmusic View Post
Hi, any update on this? None of the Key commands work even on the latest Eucon version.
This is working now for us. Can elaborate, what commands aren't working, is it just macros or both these and single commands, which App? If its OSX is MCClient and EuControl allowed in Accessibility settings?
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  #20  
Old 05-06-2022, 02:13 AM
andybhoy andybhoy is offline
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Default Re: S3 Modifier Keys

Hi Eddie, I have recorded another video for you. I also have a post which you have replied to, with further videos and images of the problem. The keys which do not work are the Shift, Control, Option and Alt keys. Bottom left of an S1. Clearly marked / printed. They have not worked for about 8 months.

Previously I was on high sierra. I am now on Big Sur. please watch the linked video as it shows clearly the broken functionality.

https://www.dropbox.com/s/3oa4s969tk..._0881.MOV?dl=0
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