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  #21  
Old 04-28-2021, 10:45 AM
gives's Avatar
gives gives is offline
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Location: Portland, OR
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Default Re: 2021.3.1 issue

Quote:
Originally Posted by 1m1 View Post
AVdn codec 1920x1080. I didn't have the file locally on my rig, so it would have to open up with the file being offline.
Everyone I talk to at Avid including Jeff Komar yesterday says the best thing to do is use Pro Res 422( including HQ,LT,Proxy) or DnxHR or HD.
I was having trouble lately with H.264, even though he said it's better and approved there are still not as reliable. Mine was hitting playback and Protools would hesitate for a slight second, then start. Usually don't have that.
Here is the link:
https://avid.secure.force.com/pkb/ar...-for-Pro-Tools

Avid LE/PE Codec packs are no longer applicable on macOS Catalina and above. Pro Tools natively supports the codecs listed in the tables above. Please visit Apple's website for the latest information regarding codecs that are playable using Apple products, such as QuickTime Player and Final Cut Pro X.
You must have the 2.7.6 codec pack in order for QuickTime Player 7 to read DNxHD and DNxHR files generated with the Bounce Mix window in Pro Tools 2020.11 (and later). This is only applicable to systems running Windows 10 or macOS Mojave and lower
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Protools 2021.7 Ultimate HD Native Thunderbolt Avid MTRX. DAD MOM,Mac Pro 3.5GHz 6-Core Intel Xeon E5 64GB of Ram
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Last edited by gives; 04-28-2021 at 11:01 AM.
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  #22  
Old 04-28-2021, 03:52 PM
RSLAMBERT RSLAMBERT is offline
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Default Re: PT 2021.3 Hangs on opening old sessions with Multiple Videos

Hi, we’ve had the same issue on multiple machines running 21.3.1 with the addition of beachballing after the load when trying to save or perform edits. One of my colleagues tried removing any offline video media and resaving which instantly cured the problem...annoying bug though !

ProTools 21.3.1
MacPro 6.1
6 core
OS14.6 Mojave
64GB Ram
HD Native


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  #23  
Old 04-29-2021, 06:38 AM
dansoundmix dansoundmix is offline
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Default Re: PT 2021.3 Hangs on opening old sessions with Multiple Videos

Has Avid logged this as a bug yet? If not, can they?
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  #24  
Old 04-29-2021, 07:33 AM
K Roche's Avatar
K Roche K Roche is offline
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Default Re: PT 2021.3 Hangs on opening old sessions with Multiple Videos

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Originally Posted by dansoundmix View Post
Has Avid logged this as a bug yet? If not, can they?
They perhaps can,,, if everybody having the issue would list the specific Computer and OS version, otherwise it's pretty much grasping in the dark.
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  #25  
Old 04-29-2021, 01:29 PM
dansoundmix dansoundmix is offline
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Default Re: PT 2021.3 Hangs on opening old sessions with Multiple Videos

My system is as follows:
Pro Tools 2021.3.0
High Sierra 10.13.6
Mac 5,1

My Co-worker who also experiences the issue has the following:
Pro Tools 2021.3.0
Mojave 10.14.6
Mac 6,1
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  #26  
Old 04-30-2021, 01:56 PM
Ehof Ehof is offline
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Default URGENT: Bug report Avid Pro Tools 2021.3 Restoring Video Files...

This is a serious bug for people who work with picture.

Restoring Video Files... Warning comes up on both new and old sessions.The sessions will not open or take up to 40 min to open then crash!!

Pro Tools 2021.3.1
OS 10.14.6
3 GHz 8-Core Intel Xeon E5 64 GB 1866 MHz DDR3
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  #27  
Old 04-30-2021, 02:09 PM
Ehof Ehof is offline
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Default Re: URGENT: Bug report Avid Pro Tools 2021.3 Restoring Video Files...

So far we're having issues with sessions with DNxHD and H.264
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  #28  
Old 04-30-2021, 02:11 PM
Ehof Ehof is offline
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Default Re: PT 2021.3 Hangs on opening old sessions with Multiple Videos

Quote:
Originally Posted by JFreak View Post
Open PT with empty session, disable video engine, then re-open the old session and Save Copy In. Enable video engine and open the newly created session. What happens?
Good idea but does not work here unfortunately.

Pro Tools 2021.3.1
OS 10.14.6
3 GHz 8-Core Intel Xeon E5 64 GB 1866 MHz DDR3
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  #29  
Old 05-01-2021, 06:32 AM
Frank Kruse Frank Kruse is offline
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Default Re: URGENT: Bug report Avid Pro Tools 2021.3 Restoring Video Files...

Not happening here wither either old or new sessions. DNxHD36 all the way.
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  #30  
Old 05-01-2021, 10:59 AM
moogboy100 moogboy100 is offline
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Posts: 110
Default Re: URGENT: Bug report Avid Pro Tools 2021.3 Restoring Video Files...

Experienced same here with PT 2021.3.1.

Opened a session given to me by a colleague on pt 2020.x. It had four normal H264 pix files in the video track.

Video engine was repeatedly restoring the video tracks for a very long time, then occasionally the video engine would crash. After about 10~15 minutes session would finally open, sometimes with a message about the video engine crashing due to codec issues (this was h264).

If I saved the session, I could open it again fine.

But if it went back to the colleague on pt 2020.x, and they saved it and sent back to me, I had to go through the video engine nightmare all over again!!

Made remote collaborating a disaster.
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Pro Tools Ultimate 2021.7 | MacBook Pro (2018) i5 | Mojave 10.14.6
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