|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
|
|
Thread Tools | Search this Thread | Display Modes |
#1
|
|||
|
|||
Pro Tools Studio Perpetual EDU License Reinstatement Issue
Hey all,
I just bought a Pro Tools Studio perpetual reinstatement plan from a reseller (Thomann) and from their website's description I checked all the boxes for reinstatement so I purchased it. https://www.thomannmusic.com/avid_pr..._reinstate.htm Upon entering the code it went through and said it was connecting it to my ilok account. After that process had finished I checked my account and it did not change the status of my Pro Tools Studio perpetual license. It still showed expired. After doing research, in a very small font an avid article said that EDU perpetual licenses cannot be reinstated. It did not say this anywhere on any reseller websites. Incredibly frustrating. I also found this thread: https://duc.avid.com/showthread.php?t=418766 from January 2022 where someone in the exact situation I am in was able to upgrade from PT Studio EDU with the same reinstatement code from Thomann. Maybe Avid has changed their terms since then? I am not really sure what to do now that I'm out about $300 and the code has already been processed. I'm going to try to get a refund with Thomann but I'm afraid they might not do anything for me because I already submitted the code with avid. Would love to hear some thoughts from someone at Avid figure out what to do about this situation. I really do want to upgrade my Pro Tools but would prefer not to be on the subscription. Thanks, River |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Pro Tools Studio Perpetual License Renewal | basslik | Licensing & Accounts | 7 | 08-08-2022 10:31 PM |
Pro tools Studio Perpetual Reinstatement License don't expire? | Sutee Sangsareechon | Pro Tools | 5 | 07-29-2022 01:47 PM |
WTB Pro Tools Standard/Studio Perpetual License | Evermore | Buy & Sell | 0 | 06-17-2022 07:39 PM |
Pro Tools Perpetual License Issue | gazblake | Pro Tools | 7 | 04-27-2021 09:42 AM |
Does the PT Upgrade/Reinstatement Plan Give Me PERPETUAL License? | johnbarnesiii | Licensing & Accounts | 5 | 07-17-2016 06:22 AM |