|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
Artist Mix no longer showing up in EuControl
Hi all -
My Artist Mix is out to lunch and won’t come back! It’s been running absolutely fine on ProTools 2018 and an older version of EuControl… I recently upgraded PT to the latest 2022 incarnation, and upgraded EuControl to the current version so that everything was in step. Artist Mix now won’t show in EuControl, unless I plug it directly into the Mac with a TB3 adaptor. The problem being - I can’t sacrifice the thunderbolt port for the sole use of the Artist Mix, and have been using a Caldigit TS3 thunderbolt dock to gather all my peripheral connections together. This was never an issue when running PT 2018 and the older version of EuControl, the Mix would show up reliably. I’ve tried all sorts of reboot / uninstall / reinstall manoeuvres, and have checked and swapped network cables. The Artist Mix and the Caldigit TS3 are both on their most recent versions of firmware. It feels like it *might* be to do with the fact that I’m still running Mac OS 10.14.6 Mojave, but that’s just a hunch…. I really could do without a big OS upgrade and all the joy that brings If anyone can shed any light on this issue I’d be really grateful. Cheers! Paul
__________________
System specs >> 2016 Macbook Pro 2.6GHz i7 16GB // Mojave 10.14.6 Antelope Orion Studio 2017 ProTools 2022.6.0 Eucontrol 2022.4.0.78 / Eucon v 4.8.6.78 |
#2
|
||||
|
||||
Re: Artist Mix no longer showing up in EuControl
Quote:
__________________
Mac mini M2 16GB RAM macOS 13.4.1. PT Studio 2023.6. Topping E30 II DAC, Dynaudio BM6, 2 x Artist Mix, SSL UC1, Control on iPad. |
#3
|
|||
|
|||
Re: Artist Mix no longer showing up in EuControl
Quote:
Yeah I used to use the ethernet port on the Caldigit dock all the time for this, but since upgrading the EuControl the Artist Mix no longer shows up in the software panel... sorry if I wasn't clear about that before. All other suggestions welcome! Cheers ; ]
__________________
System specs >> 2016 Macbook Pro 2.6GHz i7 16GB // Mojave 10.14.6 Antelope Orion Studio 2017 ProTools 2022.6.0 Eucontrol 2022.4.0.78 / Eucon v 4.8.6.78 |
#4
|
|||
|
|||
Re: Artist Mix no longer showing up in EuControl
OK I found a fix to this!
Only 2 days of my life lost to this fun little issue : / I tried various older versions of EuControl to try to find one that worked like it used to, and none of them could find the Artist mix like they used to. Major headache! Given that I had better success finding the Artist Mix using an Apple ethernet TB3 adaptor, I thought it might be a problem with the ethernet port on the Caldigit TS3 after all. Lurking in their support pages I found a fix here: https://www.caldigit.com/ethernet-po...work-properly/ (I've copied the article so if anyone finds this and the link's dead, hit me up!) A couple of goes doing this routine seems to have cleared the issue, and I’m now getting a reliable connection using the ethernet connection on the Caldigit, like I used to! Happy days, I can have my 2nd monitor back AND my faders, kinda need both to get through a job these days : ] OK hope that helps someone!
__________________
System specs >> 2016 Macbook Pro 2.6GHz i7 16GB // Mojave 10.14.6 Antelope Orion Studio 2017 ProTools 2022.6.0 Eucontrol 2022.4.0.78 / Eucon v 4.8.6.78 |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Artist Mix no longer showing up in EuControl | wonkus_shelvus | Artist Series | 0 | 07-12-2022 03:10 AM |
EuControl no longer connecting to/detecting Logic Pro | SquishyCat | Artist Series | 1 | 06-22-2021 08:54 AM |
EuControl no longer connecting to/detecting Logic Pro | SquishyCat | Avid Pro Mixing General Discussion | 1 | 06-20-2021 09:36 PM |
EuControl 20.6.1.3 not working on Mojave with Artist Control and Artist Mix | SvenIsak | Avid S1, S3, Dock and Control App | 3 | 10-09-2020 12:59 AM |
EuControl is No Longer Following Keys Pressed on my Units | Xill | Artist Series | 1 | 09-05-2011 09:32 AM |