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#1
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Updated Pro Tools not opening old files
Hello Board,
After a year subscription of ProTools Studio came to an end, I decided to switch to the monthly Artist subscription. After updating everything and downloading the new software, my ProTools files are not opening. Is there an easy fix to this? Do I need to just need to subscribe to "ProTools studio" in order to access all of my files? Thank you in advance, I apologize if this post is redundant, but the board is a little overwhelming |
#2
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Re: Updated ProTools not opening old files
Quote:
__________________
MSI Pro Z790 Edge | i913900k @ 5.7GHz | 64GB DDR5 5600| 8TB NVMe | 3TB SATA SSD |10TB WD Black | Audient iD14 | PT 2022.12| Win 11 Pro | Tons of VIs and plugins |
#3
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Re: Updated ProTools not opening old files
Thanks for the thought. I tried trashing the preferences and it didn't work. I think that it has something to do with the fact that I downloaded the "Artist" version of ProTools. I am trying to sort it out with Avid Support now. We will see...
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#4
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Re: Updated ProTools not opening old files
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If you can't open Pro Tools by itself, then its probably an issue with the licensing on your iLok. Open iLok Manager and log into your account, the click on your iLok to show licenses. The two important things here are; do you see a valid license for Pro Tools Artist, and, do you see an expired license for Pro Tools Studio? If you don't see a license for Artist, look under the "Available" tab(if you find it there, drag it onto your iLok). If you do see an expired license for Studio, right-click and de-activate it(if the software sees an expired license, it won't look for a current license). Let us know what happens
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#5
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Re: Updated Pro Tools not opening old files
This totally fixed the issue.
I initially tried to open files from the first pop up screen in protools. After reading your post, I just opened a new session, and then opened my old session files from there. Thank you for taking the time to respond to my post. I was pulling my hair out yesterday, and this fixed everything! |
#6
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Re: Updated ProTools not opening old files
I also have the same issue, after updating my pro tools to version 2023.6, all previous session will not open. it keeps saying:unable to find currently running copy of pro tools
I have trashed preference, but its still not working |
#7
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Re: Updated ProTools not opening old files
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1-is your license on a physical iLok or in the cloud?(iLok is best) 2-what exact version of PT(Intro, Artist, etc) 3-assuming an iLok is used, open ILM and Synchronize your iLok
__________________
HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
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