Carbon - How to renew? Perpetual or subscription?

[romhey]

Originally Posted by mellotronik

Unfortunately, not

Hi, any news on that?


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[mellotronik]

Originally Posted by romhey

Hi, any news on that?


Wysłane z iPad za pomocą Tapatalk Pro

Hi!

Well, Mark took over the issue and it's now resolved.

Thanks

[digiot]

Originally Posted by MCorbin

After the 10th, it will flip to a perpetual license. Once it's in a perpetual state, it'll loose anything associated with the subscription... things like the Avid Complete Plugin Bundle, HEAT, & Melodyne 5. Let me know if this is not the case today!

Having the same issue. Mine never flipped to perpetual so I just have an expired sub.
Case file# 04423246

[digiot]

Just an update. The issue was eventually resolved but should have never escalated the way it did. Lost several days of being unable to use my Carbon until they send me a temp 14 day license. After which they came through with the perpetual parachute a few days later.