Now you see it, now you don't.

[hooksound]

Originally Posted by zedhed

Operating in this way will give Avid very little (maybe even none) incentive to fix bugs, Indeed it would be in their interest to continually have bugs to keep folks subscribed.....chasing the dream of PT actually fully working properly.

Clarity in its finest shape.

[DJ Hellfire]

Originally Posted by jeffro

Glad to hear that's resolved (we are still working through a few account issues and processing the Edu products).

http://avid.force.com/pkb/articles/F...aseEligibility describes updates and http://avid.force.com/pkb/articles/F...ng-FAQ#Options mentions the grace period.

Hope this helps!

Originally Posted by AVID

Note that there is a 30 day grace period following the expiration date of an Upgrade Plan which allows you to renew shortly after a plan has expired, but it does not extend your plan term by the number of days you wait--it adds a year to the original plan expiration date.

So if you let your plan expire, do you get a 30-day grace period for free updates as well? Because if you upgrade on the 30th day of your expiration grace period, you'd actually only be getting 11 months of support for your money if they pro-rate your subscription date.

[john1192]

another penalty for thinking you could live without Avid .. Diva ..