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#1
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Everytime I open a session I have been working on, the screen freezes, and i have to reboot my computer. Is there anyway to fix this?
I am running pro tools 9.0.3 on windows 7 sp1. I have done all the optimization's required, but it still does it. any help would be appreciated, its killing my workflow to not be able to finish my projects, and im on a deadline... |
#2
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Help Us Help You Chris __________________________________________________ Focusrite Liquid Saffire 56 FocusritePro 40 (2) TCE Studio Konnekt 48 Rascal Audio Tonebuss 24 Slate Digital VRS8 Gigabyte GA-Z170-HD3P i7 6700K 4.1 GHz 32GB DDR4 macOS 10.15.7 UAD-2 Octo Core PCIe Pro Tools Ultimate 2023.3 |
#3
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im using an mbox mini. it started happening the 1st time i used the software, but it wasnt constant. now its every time i put a session with 5 or more tracks together. i cant open any of my projects without it freezing.
I can create a new blank session and build while its open without any problems. but if i have to save it and comeback, it freezes.. |
#4
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still cant get sessions to load grrrrrr help please!
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Samsung RV511, 500 gb hard drive plus 1 tb harddrive, i3 processors, komplete 7, pro tools 9.0.3, windows 7 sp1, mbox mini |
#5
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They want a Sandra Report -- SIS Software. Download the free Lite version of it.
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Model : Intel(R) Core(TM)2 Quad Q6600 2.40GHz IDC : 4x 32kB, Synch, Write-Thru, 8-way, 64 byte L2 : 2x 4MB, ECC, Synch, ATC, 16-way, 64 byte line sz, 2 thds sh Mainboard: DFI Inc. INF P35-R BIOS : Phx Tech, LTD 6.00 PG 03/11/2008 Bus(es) : ISA X-Bus PCI PCIe IMB USB i2c/SMBus MP APIC : Y Tot Mem : 3.25GB DIMM DDR2 (WinXP) Chipset: Intel P35/G33/G31 Proc Front Side Bus Spd : 4x 266MHz Mem Bus Spd : 2x 399MHz (C:) : (250GB, SATA, 8MB Cache) (D:) : (250GB, SATA, 8MB Cache) |
#6
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SiSoftware Sandra
Computer Model : Samsung RV411/RV511/E3511/S3511/RV711 Workgroup : BIONIC Host Name : ----- User : T.E.M Processor Model : Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz Speed : 2.53GHz Cores per Processor : 2 Unit(s) Threads per Core : 2 Unit(s) Type : Mobile, Dual-Core Integrated Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing L2 Cache : 2x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing L3 Cache : 3MB, ECC, Synchronous, ATC, 12-way, Exclusive, 64 byte line size, 16 threads sharing Computer Mainboard : Samsung RV411/RV511/E3511/S3511/RV711 BIOS : Phoenix (OEM) 03PA.M001.20110312.XW 03/12/2011 Bus(es) : ISA X-Bus PCI PCIe IMB PCMCIA USB i2c/SMBus Multi-Processor (MP) Support : No Multi-Processor Advanced PIC (APIC) : Yes Total Memory : 3.8GB DDR3 SO-DIMM Chipset Model : Samsung Core (Arrandale) Mobile DRAM Controller Front Side Bus Speed : 2x 2.4GHz (4.79GHz) Total Memory : 4GB DDR3 SO-DIMM Shared Memory : 34MB Channels : 1 Memory Bus Speed : 2x 532MHz (1GHz) Memory Module(s) Memory Module : Samsung M471B5273CH0-CF8 4GB DDR3 SO-DIMM PC3-8500S DDR3-1066 (7-7-7-20 4-27-8-4) Video System Video Adapter : Intel(R) HD Graphics (12 SM4.0 667MHz Turbo, 66MB DDR3 1GHz 64-bit, Integrated Graphics) Graphics Processor Storage Devices WDC WD5000BEVT-35A0RT0 (500.1GB, SATA300, 2.5", 5400rpm, 8MB Cache) : 466GB (C:) (D:) Hitachi HDS721010CLA332 (1TB, USB2/SATA300, 3.5", 7200rpm, 29MB Cache) : 932GB (F:) SlimtypeDVD A DS8A5SH (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:) Logical Storage Devices SYSTEM : 100MB (NTFS) HITACHI (F:) : 932GB (NTFS) @ Hitachi HDS721010CLA332 (1TB, USB2/SATA300, 3.5", 7200rpm, 29MB Cache) Hard Disk (D:) : 268GB (NTFS) @ WDC WD5000BEVT-35A0RT0 (500.1GB, SATA300, 2.5", 5400rpm, 8MB Cache) Hard Disk (C:) : 180GB (NTFS) @ WDC WD5000BEVT-35A0RT0 (500.1GB, SATA300, 2.5", 5400rpm, 8MB Cache) SAMSUNG_REC : 17GB (NTFS) Hard Disk (Q:) : N/A Optical Drive (E:) : N/A @ SlimtypeDVD A DS8A5SH (SATA150, DVD+-RW, CD-RW, 2MB Cache) Peripherals LPC Hub Controller 1 : Samsung HM55 LPC Interface Controller LPC Legacy Controller 1 : SMSC FDC37M81x Audio Device : Samsung P55/PM55/3400 High Definition Audio Audio Codec : Realtek Semi High Definition Audio Disk Controller : Samsung P55/PM55/3400 4 port SATA AHCI Controller USB Controller 1 : Samsung P55/PM55/3400 USB2 Enhanced Host Controller USB Controller 2 : Samsung P55/PM55/3400 USB2 Enhanced Host Controller SMBus/i2c Controller 1 : Intel ICH SMBus Printers and Faxes Printer : Samsung Universal Print Driver (1200x1200, Colour) Printer : Microsoft XPS Document Writer (600x600, Colour) Fax : Microsoft Shared Fax Driver (200x200) Scanners and Cameras Scanner : Samsung Universal Scan Driver (Scanner, 600x600, USB) Network Services Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 100Mbps) Wireless Adapter : Intel(R) Centrino(R) Advanced-N 6250 AGN Power Management Mains (AC) Line Status : On-Line Battery No 1 : 79% Operating System Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1) Platform Compliance : x64 Windows Experience Index Current System : 4.0
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Samsung RV511, 500 gb hard drive plus 1 tb harddrive, i3 processors, komplete 7, pro tools 9.0.3, windows 7 sp1, mbox mini |
#7
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If anyone can help id appreciate it. Like i said im on a deadline, and every single session i work on and save, freezes when i open it later. It worked once when i started a blank session then loaded the session data, but it only worked once. After that every session opened would freeze even if i imported the session tracks individually. I also tried moving the files to different hard drives with the same result, 1 good load, then freezes after.
Any help at all would be a life saver....thanks
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Samsung RV511, 500 gb hard drive plus 1 tb harddrive, i3 processors, komplete 7, pro tools 9.0.3, windows 7 sp1, mbox mini |
#8
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Not sure if these relate to your problem, but here goes:
1) i3 may not be enough to power Pro Tools? 2) One stick of DDR3 RAM? You need three sticks to run triple channel and two sticks of DDR3 will be dual channel. 3) Two of your hard drives are 5,400 RPM 8 mb cache drives and one, while 7,200 RPM has a 29 mb cache? You need the recording drive to be the 7,200 RPM drive at least. 4) Integrated graphics. A separate video card is recommended. 5) Disable the wireless adapter when using Pro Tools. There are other optimizations you can try in the General Troubleshooting thread and in a link in that thread. Hopefully there will be wiser-than-I gurus chime in shortly. Cheers,
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Take your projects to the next level with a non-union national read at reasonable rates Demos: brucehayward dot com SonoBus Source-Connect: brucehayward Options for Remote Direction |
#9
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so my computer is to slow to run pro tools?
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Samsung RV511, 500 gb hard drive plus 1 tb harddrive, i3 processors, komplete 7, pro tools 9.0.3, windows 7 sp1, mbox mini |
#10
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I still dont understand how that could be. cause I can start a new session, record as much as i want with midi and audio, and everything is fine. but once i save and try to open a session, it freezes...
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Samsung RV511, 500 gb hard drive plus 1 tb harddrive, i3 processors, komplete 7, pro tools 9.0.3, windows 7 sp1, mbox mini |
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