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#1
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Mac Pro 2019 running ProTools Ultimate, won't go to sleep.
I have a Mac Pro 2019 running with Catalina. Also Protools Ultimate 2020.12.0 is installed. When I put the computer to sleep the screen goes off, however the computer wont sleep, the fans keep on running 24/7
Mac support just told me "This appears to be related to Digidesign. They are suggesting uninstalling the software or working with the developer to figure out if there is a setting that can be changed. Anybody experiencing the same problem? Thanks! |
#2
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Re: Mac Pro 2019 running ProTools Ultimate, won't go to sleep.
Welcome.
Is Pro Tools running? What does Activity monitor tell you about cpu activity? Are fans noise a problem? If not then you might consider just sleeping the monitors and not the mac, like many of us do. Sleep has been known to make troubles with PT. Check out optimization and other recommendations here: Help Us Help You
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Mac mini M2 16GB RAM macOS 13.4.1. PT Studio 2023.6. Topping E30 II DAC, Dynaudio BM6, 2 x Artist Mix, SSL UC1, Control on iPad. |
#3
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Re: Mac Pro 2019 running ProTools Ultimate, won't go to sleep.
Hi, welcome to the community.
PT does not suppoirt sleeping. You need to either disconnect hardware or shut down computer.
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Janne What we do in life, echoes in eternity. |
#4
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Re: Mac Pro 2019 running ProTools Ultimate, won't go to sleep.
Yeah ALL sleep and power saving settings should NEVER be used with PT or any other DAW. Just dont put the comp to sleep. Turn off the computer every time.
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Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#5
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Re: Mac Pro 2019 running ProTools Ultimate, won't go to sleep.
As suggested, save and quit ProTools before putting your machine asleep. And if you haven't already, maybe uninstall Link which is a system and net hog.
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#6
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Re: Mac Pro 2019 running ProTools Ultimate, won't go to sleep.
Quote:
Your support message makes no sense. Digidesign as an entity hasn't existed for ages. Working with which developer? Avid knows there's no setting to change to make sleep mode on a computer work. |
#7
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Re: Mac Pro 2019 running ProTools Ultimate-HDX Card, won't go to sleep.
Thanks to all for your reply. I'm new to this forum. I omitted important information about the problem on my first post. I posted this following update, but I can't find it anymore. So here it is again:
Since I installed my ProTools HDX card running PT Ultimate, my Mac Pro 2019 won't go to sleep. The screen goes to sleep, however, the computer fans keep on going. After many tests, Apple Support suggested the HDX card may be the problem. With ProTools support we created a partition with a new OS. I removed the card, put the computer to sleep and it worked, the computer went to sleep, no fans running. My case has been escalated to the engineering department. They are trying to re create the problem. Haven't heard from them yet. I should mention that I have been using this HDX card for many year in my old Mac Pro 2012 with no problems. Is the HDX defective? Is anybody else having a similar issue? Thanks!!! |
#8
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Re: Mac Pro 2019 running ProTools Ultimate, won't go to sleep.
__________________
Janne What we do in life, echoes in eternity. |
#9
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Re: Mac Pro 2019 running ProTools Ultimate-HDX Card, won't go to sleep.
Quote:
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#10
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Re: Mac Pro 2019 running ProTools Ultimate, won't go to sleep.
__________________
Janne What we do in life, echoes in eternity. |
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