|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#11
|
|||
|
|||
Re: PT freezing every 5 seconds, for 2 seconds
I was on the phone with Avid tech support for the past couple of hours and the only workaround right now is to work offline - so no connection to the internet while in Pro Tools.
Do the same thing if you're having the same issue with PTU 2019. I'll post any updates if they come up with a resolution outside of it just resolving on its own. |
#12
|
||||
|
||||
Re: PT freezing every 5 seconds, for 2 seconds
Also seeing this .. it's a bit worst than just the UI freezing.
If you are recording MIDI into a track, the notes get dropped at the same point the UI freeze happens. This is a serious bug. |
#13
|
|||
|
|||
Re: PT freezing every 5 seconds, for 2 seconds
Quote:
i don't know why though… i keep my fingers crossed for you guys! |
#14
|
|||
|
|||
Re: PT freezing every 5 seconds, for 2 seconds
I was just going to post to see if anyone is having this issue. Same thing here on two systems (PT|U, running native with Red8Pres). Everything was fine yesterday...Both had 2020.3, tried updating to 2020.5 and it seems slightly better, but still very frustrating.
So by run offline, I have to disconnect the internet? Is it possible to 'run offline' without disconnecting the network cable? I use a central server to host sessions, so that's not much of an option here. |
#15
|
|||
|
|||
Re: PT freezing every 5 seconds, for 2 seconds
I don't think you need to disconnect the actual cable, but just turn off the network connection in your settings. In my case (also having the same issue) just turning off my wi-fi (my only connection) did the trick. Working fine for me now.
__________________
iMac 21.5" (2017) Intel Core i7 3.6GHz, 1TB SSD, 32GB RAM PreSonus Quantum 2 interface Mac OSX 10.15.6 Catalina 1 G-Drive Pro 4 TB 2 G-Drive 6 TB ProTools 2021.3.1 Melodyne 5 Soundtoys Bundle 5.3.2 Omnisphere 2.6.2 Massey L2007 Superior Drummer 2.3.2 Komplete 13 Ultimate |
#16
|
|||
|
|||
Re: PT freezing every 5 seconds, for 2 seconds
Quote:
That's a crappy option though. If someone messes it up, it can big mistake. I hope they fix this fast. Does this still happen if you roll back to 2019.x? |
#17
|
|||
|
|||
Re: PT freezing every 5 seconds, for 2 seconds
Quote:
I don't 100% remember, but 2019 was laggy, just not as bad as 2020.5. When I went back to Pro Tools a few hours back, things seemed to be stable again. How's everybody else doing? |
#18
|
|||
|
|||
Re: PT freezing every 5 seconds, for 2 seconds
If you disconnect from the internet, PT will work once again. Reconnect, and the issue returns. Not sure why, how, or when it ends. I only know that that is the cause.
All other web apps work fine. Speedtest shows no slowdown. iLok related? I hope it is gone when I wake up tomorrow! |
#19
|
||||
|
||||
Re: PT freezing every 5 seconds, for 2 seconds
Quote:
__________________
Nathaniel Reichman Producer/Re-recording Mixer - New York Nathaniel Reichman | IMDB | LinkedIn |
#20
|
|||
|
|||
Re: PT freezing every 5 seconds, for 2 seconds
Same issue.
Yesterday evening it started. (around 7pm CEST I guess). 2 hours before we were going live for a live stream broadcast out of our studio, mixed on protools. I figured out quite quickly that being connected to the internet was an issue, but for the livestream off course disconnecting was not an issue. I found a couple of possible things that I could change. 1. had only 9GB of space left on my system HD, so cleaned out about 40GB. 2. I updated avid link 3. I updated protools to 2020.5 After doing those 3 things my problem was gone, and protools was as responsive as it could be. All working fine. Didn't have the time to do things one by one, so can only say that the combination of those things lead to a fix for me. I did have the impression that the avid link app was bugging, and maybe causing problems. Anyway my main suspect As I see it, it is part of protools (taking care of updates and such), and it's an app that get's you logged in into your avid account. By the way, not having protools open I also noticed this app being extremely slow to open up, and get me logged in to check for updates. It really took minutes. (I have an 800Mbps internet connection so that couldn't be the issue) Let's see if more news comes up, I wouldn't mind taking my system offline for the sake of recording as a temporary fix. But in 2 weeks we have another live streamed concert, so offline is no option. Good luck to all of you
__________________
Digidesign ICON D-command 24 / Pro Tools 9HD on a Mac Pro Eight-Core / UAD-2 octo PCIe-card /AVID omni HD (8x8) / 192 I/O analog (16x16) / Focal Trio6 Be |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Can't use it Freezing every 30 seconds | brunoro71 | Pro Tools | Intro Discussion | 6 | 08-15-2015 02:43 AM |
Zap every 10 seconds from 96 i/o | jloakland | Pro Tools TDM Systems (Mac) | 4 | 02-25-2011 05:11 PM |
computer randomly freezing for a few seconds to several minutes | audiogeekzine | Pro Tools M-Powered (Win) | 2 | 09-30-2010 07:41 PM |
30 seconds???? | sw rec | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 4 | 04-12-2010 01:44 AM |
8 Seconds To Record? | DrewDrew | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) | 4 | 10-16-2007 06:00 AM |