can't find installed templates - Avid Pro Audio Community

02-24-2013, 08:20 PM

jamiegraham jamiegraham is offline

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Join Date: Feb 2013

Location: toronto

Posts: 5

can't find installed templates

windows 7. brand new fast track c400. installed drivers, hardware, protools se. boots to quick start menu. try to open a new session or any session template and get the message: can't find installed templates. please reinstall application.

i have uninstalled/reinstalled several times, no luck. in my program files/digidesign/protools/session templates are there.. but can't be double-clicked/opened on their own and protools can't find them.. there is no way to link to them manually. not sure what to try next. if this error can't be fixed, maybe someone can send me an empty session file that i can use to get started?

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