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#1
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Registry Error on Mountain Lion
I'm trying to open PT 10.3.3 on Mountain Lion and I'm getting a window saying:
Registry Error....Please insure this product has been installed properly. |
#2
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Re: Registry Error on Mountain Lion
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Is this a fresh install or upgrade from an earlier version if PT? I would start by doing the following.. Run the uninstaller to do a clean uninstall Trash prefs user library prefs... -Delete 'com.digidesign.protoolsLE.plist', 'DAE Prefs' (folder), 'DigiSetup.OSX' and 'Pro Tools preferences'. Empty trash Repair disk permissions Reboot mac Download installer again!! Incase previous installer was corrupted!! Install again Make sure you have the latest ilok driver installed Chris
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PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888 Producer, Engineer, UKmastering Mixing & Mastering Blinders_Columbia top 40 UK album charts Slow Readers Club Joy Of The Return #9 UK album charts www.ukmastering.com PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring. |
#3
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Re: Registry Error on Mountain Lion
Those Pefs aren't there to delete. The Digidesign Mini Grand and Expand are there. Done all the uninstalls and re installs.
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#4
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Re: Registry Error on Mountain Lion
Are you running as an Admin?
Rail
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Platinum Samples www.platinumsamples.com Engineered Drums for BFD |
#5
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Re: Registry Error on Mountain Lion
Yes. The problem is some old plugins I need to remove but I don't know where they're located.
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#6
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Re: Registry Error on Mountain Lion
Google or searching this forum will fix that problem for you (and many more).
Here is a direct link. http://www.pro-tools-expert.com/home...d-running.html Darryl |
#7
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Re: Registry Error on Mountain Lion
The problem is I'm not fining the right Library because there are no Avid or Digidesign folders in there.
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#8
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Re: Registry Error on Mountain Lion
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And back up one. What exactly have you done so far? If you have done a clean uninstall (i.e. used the Pro Tools uninstaller with clean option) then all the plugin files have been removed by the uninstaller. Did you do that like you said? Then why are you still trying to remove plugins? Have you actually done all the standard deletion of prefs and databases? By following the exact instruction? Including the need to hold down the Option key and use the Go menu in the finder to get to the now hidden user libraries? If you try that and "things are not there" again give an exact path of what is not there. We can't keep guessing what you are doing, you need to exactly describe each step (like how exactly did you uninstall/remove the last install?). Go precisely down the list Crizdee already gave you and say exactly whether you have done each step and if not what the problem was. Which is pretty much a recap of where you should have started by following the standard troubleshooting guides (this one is for Lion but work for Mountain Lion as well) at http://avid.force.com/pkb/articles/e...791?popup=true These are linked from the "Help us Help You - READ THIS Before Posting!" link at the top of this page, if you have really not read that you should. Those instructions will describe the Option key trick necessary to see your user library folder contents. Darryl |
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