Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac)

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 07-13-2008, 01:48 PM
Triple Threat Triple Threat is offline
Member
 
Join Date: Jul 2008
Posts: 1
Default REQUIRED SOFTWARE EXTENSIONS ARE MISSING?

HEY EVERYONE

IM HAVING A PROBLEM WITH INSTALLING PROTOOLS LE 7.4.2 ON MY NEW MAC BOOK PRO (3 MONTHS OLD). ONCE IN INSTALL IT EVERYTHING GOES AS NORMAL BUT AFTER I RESTART MY COMPUTER I GET A MESSAGE SAYING " REQUIRED SOFTWARE EXTENSIONS ARE MISSING" THEN IM TRANSFERED TO THE PACE WEBSITE TO DOWNLOAD THE INSTALLER. I INSTALL THAT AND RESTART AND STILL THE SAME THING. EVERY TIME I WANT TO USE MY PRO TOOLS ON MY MACBOOK PRO I HAVED TO INSTALL THAT OVER AND OVER AGAIN.. WHAT IS CAUSING THIS TO HAPPEN?. THIS GET'S REALLY IRRITATING . IS THERE A WAY I CAN FIX THIS PROBLEM?

HERE ARE MY COMPUTER SEPC'S

MAC BOOK PRO 15"
2.4 GHZ
2 GIG RAM
200 GIG HD
MAC OS X 10.5.4

PRO TOOLS LE 7.4.2 UPGRADE FROM DIGIDESIGNS SITE WITH NO PREVIOUS VERSIONS INSTALLED OR PLUG INS . THE ONLY PLUG INS IM USING ARE THE 1S THAT COME WITH THE PROGRAM ITSELF


I ALSO HAVE AUDACITY 1.2.5 AND SERATO SCRATCH LIVE 1.8.1 RUNNING ON MY SYSTEM AND I ALSO HAVE THE ENTIRE APPLE LOOPS LIBRARY THAT COMES GARAGE BAND VIA DOWNLOAD FROM APPLES WEBSITE. ARE ANY OF THESE MAKING A INTERFERENCE? SOME ONE PLEASE HELP.

P.S. - THIS PROBLEM REALLY BOGGLES MY MIND BECAUSE I JUST GOT A NEW 24" IMAC 2.8 GHZ 320 GIG HD W/ MAC OS 10.5.4 FOR MY STUDIO AND I HAVE PRO TOOLS 7.4.2 RUNNING PERFECT WITH ON THERE WITH AN MBOX 1.

IF ANYONE KNOWS WHAT IS WRONG OR HAS ANY SUGGESTIONS PLEASE EMAIL ME OR REPLAY TO THIS POST THANK YOU
TRIPLETHREATMP3@GMAIL.COM
Reply With Quote
  #2  
Old 07-13-2008, 04:18 PM
Phil Ogden Phil Ogden is offline
Member
 
Join Date: Jul 2007
Posts: 2,110
Default Re: REQUIRED SOFTWARE EXTENSIONS ARE MISSING?

From Answerbase,

"Required Software Extensions are missing" followed by a message to be transferred to the PACE website when I launch Pro Tools.
Trash all Digi extensions, Digidesign folders, DAE folders, Digi preferences, Digi control panels, and reinstall Pro Tools LE after a restart.


http://www.myspace.com/philogg
Reply With Quote
  #3  
Old 07-13-2008, 06:30 PM
Craig F Craig F is offline
Member
 
Join Date: Aug 2000
Location: Portland, OR
Posts: 12,606
Default Re: REQUIRED SOFTWARE EXTENSIONS ARE MISSING?

and turn cap-lock off, please
__________________
...

"Fly High Freeee click psst tic tic tic click Bird Yeah!" - dave911


Thank you,

Craig
Reply With Quote
  #4  
Old 11-21-2008, 03:14 PM
bplease bplease is offline
Member
 
Join Date: Nov 2008
Posts: 4
Default Me TOO?????? REQUIRED SOFTWARE EXTENSIONS ARE MISSING?

I'm getting the "Required Software Extensions are Missing" message when opening up my ProTools and it takes me to the PACE download page... I think you guys know what I mean...

The thing is, I know what the problem is...
I installed a plug in for auto tune called (auto-tune evo) without even having auto-tune software on my computer...
so then it made me look into iLok... and I don't have an iLok account either...
so it screwed everything up.

So I erased all the files I could find on my computer involving iLok PACE stuff and auto-tune stuff... and it's still giving me that message and I can't open ProTools...

Do you know what to do?

Thanks,
Reply With Quote
  #5  
Old 11-21-2008, 03:34 PM
DigiTechSupt's Avatar
DigiTechSupt DigiTechSupt is offline
Avid
 
Join Date: Jan 2000
Location: Worldwide
Posts: 33,874
Default Re: Me TOO?????? REQUIRED SOFTWARE EXTENSIONS ARE MISSING?

Quote:
So I erased all the files I could find on my computer involving iLok PACE stuff
You still need to install the PACE drivers, as they are required for Pro Tools to operate properly.
__________________
Avid Audio Tech Support
Help us help you - read this before posting
Support FAQ
Reply With Quote
  #6  
Old 11-21-2008, 03:38 PM
bplease bplease is offline
Member
 
Join Date: Nov 2008
Posts: 4
Default Me Too????? REQUIRED SOFTWARE EXTENSIONS ARE MISSING?

Okay thanks,
I ended up just reinstalling ProTools...and I'm golden now.
Thanks.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
PT9: Required software extensions are missing bnjmn84 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 5 08-28-2011 08:51 AM
Required software extensions are missing... SPC 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 2 02-25-2011 02:31 PM
Required software extensions are missing??? bootyt 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 5 10-26-2010 06:13 PM
Required software extensions are missing... rinky Pro Tools TDM Systems (Mac) 1 12-02-2008 09:51 AM
"required software extensions are missing" frankreverbo Pro Tools TDM Systems (Mac) 8 01-24-2008 10:51 AM


All times are GMT -7. The time now is 09:47 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com