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Old 07-13-2013, 02:47 AM
kenneho kenneho is offline
Join Date: Jul 2013
Location: Oslo, Norway
Posts: 8
Default No Eleven Rack window in Pro Tools 10


I've just installed Pro Tools 10, and would like to connect it with my Eleven Rack so that I can use the Eleven Rack window to adjust presets and so forth.

Within pro tools, I click the "windows" dropdown menu, but there's no Eleven Rack menu entry.

I downloaded installed the Eleven Rack Control Panel from www.avid.com, but it won't launch. It did launch after installation, but not after rebooting the computer. When it did launch, it said something about not being connected to the Eleven Rack hardware. The USB cable between the Eleven Rack and my computer is plugged in.

By the way, I installed the asio4all software to work around a pro tools startup error message say that it can't connect to my hardware.

I'm running Windows 7.

Please advice on how to debug this. I'm not sure what information is required/useful for debugging this, so let me know and I will provide more info.

Best regards,
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Old 07-13-2013, 04:58 AM
kenneho kenneho is offline
Join Date: Jul 2013
Location: Oslo, Norway
Posts: 8
Default Re: No Eleven Rack window in Pro Tools 10

I just got it working (for now). I killed the Eleven Rack process, changes USB port, reinstalled Eleven Rack and Pro Tools.
Hopefully it works after a reboot.
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Old 07-14-2013, 01:15 PM
zedhed's Avatar
zedhed zedhed is offline
Join Date: Jan 2001
Location: Auckland, New Zealand
Posts: 3,935
Default Re: No Eleven Rack window in Pro Tools 10

You shouldn't need the ASIO4ALL driver. I'd recommend un-installing it.

Have you installed the latest 11R driver, v1.1.1?
If not, install with 11R switched off then reboot with it switched on.

Too much blood in my drugstream

Motherboard: Gigabyte Z690 AERO D
CPU: Intel Alder Lake Core i9-12900K
CPU Cooler: Noctua NH-D15S
RAM: Corsair Vengeance DDR5 64GB (2x 32gb 5200MHz)
Drives: 2 x Samsung 980 Pro 2TB NVME PCIE 4.0 M.2 SSD (Record & Samples)
1 x Samsung 980 Pro 1TB NVME PCIE 4.0 M.2 SSD (OS Win 11 Pro)

GPU:Gigabyte GeForce RTX 3060 12GB GDDR6 PCIE 4
PSU: Corsair HX Series HX850 Platinim
CASE: Fractal Define XL R2
PT 11HD (v11.3.2) Omni s/pdif <> AxeFxIII
HD 96I/O
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