Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools TDM Systems (Mac)

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 03-27-2009, 02:05 AM
bkwork bkwork is offline
Member
 
Join Date: Mar 2009
Location: Seoul / Korea
Posts: 1
Default I have ilok problems.

Hello.

I have troubles in my Pro Tools HD. I resistered plug-ins in my ilok, but it appears Challenge / Response windows in my projects.

Here I go.


Problem No 1.


http://img515.imageshack.us/img515/6...weird1copy.jpg


It started to happens when I bought Sonnox. and it spreads to McDSP and Antares. besides, when i process Auto Tune EVO in graphical mode, Pro Tools Crashes within every 15 minutes. It also happens a project with only 4 tracks. I have a lot of projects to Auto Tune, so I save project within 4 bars Auto Tune processed.



Problem No 2.


I have two of iloks before, and i have four now. if i add ilok and move a Pro Tools HD license to another ilok, 7.3 licenses remaining each iloks. It increases. So i have four of 7.3 licenses in each iloks now. what is this? presents? I had only two licenses before, i never bought to add.


http://img515.imageshack.us/img515/558/myilokcopy.jpg



I formatted my MacPro four times, test to insert different USB port (every port directly and powered USB hub), I test to move all licenses to another ilok, and upgraded Pro Tools Ver.7.4 to 7.4.2. But it never fixed. I installed lastest ilok/PACE software too.

Yesterday I tested my iloks at another studio. We ejected the all of studio's iloks, and inserted my iloks. We make some of brand new pro tools projects and tested. Then it appears Challenge/Response windows again. all we suprised. My MacPro was no problems.

Today I tested ilok simply (I moved license to ilok with Pro Tools 7.3/7.4 bundle and Auto Tune license only). It appears Challenge/Response window again. It is only 1 audio track project.



I contacted Antares. Antares was so kind. but they could'nt find the reason. and I emailed with every story to ilok.com. they reply this.

>Your iLoks 1 & 2 both contain a license for Pro Tools HD 7.3 not 7.4. Your
>iLoks 3 & 4 both contain a license for Pro Tools HD 7.4. Either iLok 3 or 4
>need to be plugged in to provide authorization for this software to run.
>
>If a license that is on your iLok is not authorizing the associated software,
>please contact the software developer of the software you are attempting to
>use for further information on the use and authorization of their product.
>
>You can also try downloading and installing the latest iLok driver. This can
>be found on the iLok.com website on the 'Help > Get iLok Software' page.
>
>Understand that the software developers are the only ones capable of licensing
>their products. PACE merely builds the infrastructure for the software
>publishers to distribute their products in the way that is consistent with
>their licensing terms.
>
>Best Regards,
>D. McLaughlin
>iLok.com Technical Support
><www.ilok.com>



I'm so loved in Pro Tools. because I heard bestest sounds in Pro Tools only.
Help me please. thanks.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
ilok problems with pt 10.2 shamanrock Windows 0 05-31-2012 09:51 PM
ilok problems JayNocturn Pro Tools 9 13 04-24-2011 12:00 PM
iLok problems Rex Trax Inc Pro Tools TDM Systems (Mac) 15 03-05-2010 06:01 PM
ilok.com problems? oha Pro Tools TDM Systems (Mac) 9 01-05-2009 04:44 PM
iLok problems Norm Alise 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 6 11-28-2005 10:24 PM


All times are GMT -7. The time now is 10:27 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com