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Old 12-17-2021, 01:09 AM
Steven1145 Steven1145 is offline
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Default Eucon 2021-10 Sends view issue

Hi, I'm having an intermittent issue on our S6, running 2021-10.
On a clean boot the Sends view doesn't show the send names, on all strips. Very annoying.
A reboot cures it, trying to find other ways to solve it without a reboot.

Anybody else experiencing this?
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Old 12-17-2021, 01:24 AM
Steven1145 Steven1145 is offline
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Default Re: Eucon 2021-10 Sends view issue

Restarting WSControl changes nothing, rebooting the S6 does nothing.
However quitting and restarting PT (2021.7, without rebooting computer) makes the send names reappear.
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Old 12-17-2021, 06:24 AM
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creativecontrol creativecontrol is offline
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Default Re: Eucon 2021-10 Sends view issue

Greetings,

We've definitely seen this behavior in the past with certain combinations of Pro Tools and WSControl. I haven't personally seen it recently however. Agreed that it is resolved specifically by re-launching Pro Tools when I've seen it here.

I'll defer to Eddie as to if we want to look at logs or whether these are logged.

best,


Jeff
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Old 12-18-2021, 10:24 AM
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EddieJones EddieJones is offline
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Default Re: Eucon 2021-10 Sends view issue

Quote:
Originally Posted by Steven1145 View Post
Restarting WSControl changes nothing, rebooting the S6 does nothing.
However quitting and restarting PT (2021.7, without rebooting computer) makes the send names reappear.
Do you have display modules? If so could you try something for me. remove the Display from a strip and see if the issue goes away? Thanks Eddie
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