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  #1  
Old 02-24-2008, 12:39 PM
innes innes is offline
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Join Date: Feb 2008
Posts: 1
Default \'cannot locate digidesign hardware\'

I'm sure many of you have seen this error. I have goggled it and tried most 'fixes' I could find with no luck.

Here is what I am using.

Macbook Duo Core 2ghz
OS 10.4.12
2gb ram

Mbox 2
Pro Tools LE 7.1.3

I know nothing about pro tools, I have been using Reason and now I want to record live instruments and use Re-wire. I get the message 'cannot locate digidesign hardware. please make sure it is connected' on both my mac and pc if I try to install, I am getting no lights on the mbox. I have switched usb ports, no change.

If anyone can help, I would appreicate it. I am ready to take the mbox back.
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  #2  
Old 02-24-2008, 08:24 PM
Andrew814 Andrew814 is offline
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Join Date: Dec 2006
Location: New York
Posts: 87
Default Re: \'cannot locate digidesign hardware\'

It's been said before, I forget the exact solution, but try searching this forum. If my memory serves me right, you have to have at least 7.3 with your set-up. And if you just got it new and registered it, they should have sent you a free upgrade notice.
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  #3  
Old 02-25-2008, 08:57 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: \'cannot locate digidesign hardware\'

Quote:

Mbox 2
Pro Tools LE 7.1.3
Are you sure that Pro Tools version is correct? Is that what came with your Mbox 2?

The reason I ask is that 7.1.3 is for Mbox 2 Pro and would not work with an Mbox 2.
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