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Eleven Rack Firmware Updater Windows 10 Crash
Hi there.
I recently bought a second hand Eleven Rack with an old firmware update. After buying the firmware update from avid, the updater simply crashes and nothing pops up after that. No error message. Nothing! I have read a few of the threads and those are only problems with windows 7. Please help... I'm running Windows 10. Please let me know if you need more information. Thanks. |
#2
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Re: Eleven Rack Firmware Updater Windows 10 Crash
Quote:
http://avid.force.com/pkb/articles/t...nder-Windows-8
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Brian Windows 11 Pro | macOS 12 Pro Tools 2022 benonistudio.com Youtube Channel - benonistudio Plugin Deals @benonistudio |
#3
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Re: Eleven Rack Firmware Updater Windows 10 Crash
Thank you for replying so quickly.
I have tried that a couple of times. On a Windows 7 system and a Mac OS. And I contacted Avid to reset my serial number, but for some reason the updater still fails. The window pops up where you need to type in the serial number, but it still fails. |
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Re: Eleven Rack Firmware Updater Windows 10 Crash
Quote:
__________________
Brian Windows 11 Pro | macOS 12 Pro Tools 2022 benonistudio.com Youtube Channel - benonistudio Plugin Deals @benonistudio |
#5
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Re: Eleven Rack Firmware Updater Windows 10 Crash
I just want to say I have been using Pro Tools since 2004 on & off, and Mr Benoni has been here helping all along - what an asset! Thank you!
I am now at Pt 10, Eleven Rack and a Digi003 which I still love.
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- but the second mouse gets the cheese |
#6
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Re: Eleven Rack Firmware Updater Windows 10 Crash
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I cannot find any way to contact Avid regarding resetting my SN without paying them even more money. Please help! Thanks! |
#7
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Re: Eleven Rack Firmware Updater Windows 10 Crash
Do you have an Avid account? Can you not access the support portal from within your account?
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James Cadwallader Mac Studio, 64GB RAM, 1 TB SSD, Glyph 2TB USB3 HDD, OWC drive dock, Mac OS Monterey 12.6.8 Pro Tools Ultimate 2023.9, HD Native, Focusrite Red 8Pre Presonus Faderport, Pro Tools | Control |
#8
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Re: Eleven Rack Firmware Updater Windows 10 Crash
Apparently I do not understand. I cannot find any support option from 'my.avid.com' on my account that will allow me to submit a help request without paying for support.
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#9
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Re: Eleven Rack Firmware Updater Windows 10 Crash
Quote:
Dell XPS8700 i7 Windows 10 20H2 Pro Tools LE Eleven Rack Focusrite Scarlet 4i2 Last edited by kjrir; 01-21-2022 at 06:25 PM. |
#10
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Re: Eleven Rack Firmware Updater Windows 10 Crash
I don't think anybody here is talking about compatibility modes. AFAIK you need a real Windows 7 etc. install.
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