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  #1  
Old 04-12-2007, 11:34 AM
ThisFaintMemory ThisFaintMemory is offline
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Default H/W Buffer Size Error Message (-6085)

I am having a new issue popping up during playback. This happens every time I play any project, whether it is a somewhat complete song or simply a click track. The song stops and a error message pops up.

Note
The audio device buffer underflowed. If this occurs frequently, try decreasing the "H/W Buffer Size" in the Playback Engine or remove other devices from the audio firewire bus. (-6085).

I tried decreasing the buffer size in the playback engine to its most minimum setting and the same error occurs. I've been using my digirack 002 for a long time, and I've never had this issue before recently.

On Monday of this week, I called Digidesign about my machine acting oddly, and I was overnighted a new power harness which I installed on Tuesday (which in my opinion was awesome customer service - way to go Paula and Digi!), and was very excited to begin recording again, but now this issue has come up.

I've tried to search the forums regarding this issue and have come up with no results for (-6085) and a broad selection of threads and topics if I search by "H/W Buffer size" or other parts of that error message.

I'm currently using ProTools LE 7.1

SiSoftware Sandra

System
Host Name : PAUL
User : Paul Fleck
Workgroup : MSHOME

Processor
Model : Intel(R) Pentium(R) 4 CPU 3.00GHz
Speed : 2.99GHz
Performance Rating : PR3741 (estimated)
Cores per Processor : 1 Unit(s)
Threads per Core : 2 Unit(s)
Internal Data Cache : 8kB Synchronous, Write-Thru, 4-way set, 64 byte line size, 2 lines per sector
L2 On-board Cache : 512kB ECC Synchronous, ATC, 8-way set, 64 byte line size, 2 lines per sector

Mainboard
Bus(es) : AGP PCI IMB USB FireWire/1394 i2c/SMBus
MP Support : 1 Processor(s)
MP APIC : Yes
System BIOS : Intel Corp. RL86510A.86A.0061.P09.0308281850
Mainboard : Intel Corporation D865PERL
Total Memory : 2GB DDR-SDRAM

Chipset 1
Model : Intel Corporation 82865G/PE/P, 82848P DRAM Controller / Host-Hub Interface
Front Side Bus Speed : 4x 200MHz (800MHz data rate)
Total Memory : 2GB DDR-SDRAM
Memory Bus Speed : 2x 133MHz (266MHz data rate)

Video System
Monitor/Panel : Plug and Play Monitor
Adapter : NVIDIA GeForce 6800 GT

Physical Storage Devices
Removable Drive : Floppy disk drive
Hard Disk : ST380022A (75GB)
Hard Disk : WDC WD800JB-00FMA0 (75GB)
Hard Disk : Maxtor OneTouch II Disk
CD-ROM/DVD : ATAPI CDROM 48X (CD 48X Rd)
CD-ROM/DVD : HP DVD Writer 200j (CD 32X Rd, 12X Wr) (DVD 4X Rd)

Logical Storage Devices
Hard Disk (C:) : 75GB (37GB, 50% Free Space) (NTFS)
HP_PAVILION (D:) : 69GB (41GB, 60% Free Space) (NTFS)
Reason Adapted (F:) : 230MB (CDFS)
CD-ROM/DVD (G:) : N/A
3.5" 1.44MB (A:) : N/A
Record Disk (E:) : 279GB (276GB, 99% Free Space) (NTFS)

Peripherals
Serial/Parallel Port(s) : 1 COM / 1 LPT
USB Controller/Hub : Standard Universal PCI to USB Host Controller
USB Controller/Hub : Standard Universal PCI to USB Host Controller
USB Controller/Hub : Standard Universal PCI to USB Host Controller
USB Controller/Hub : Standard Enhanced PCI to USB Host Controller
USB Controller/Hub : Standard Universal PCI to USB Host Controller
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Composite Device
USB Controller/Hub : Generic USB Hub
FireWire/1394 Controller/Hub : OHCI Compliant IEEE 1394 Host Controller
Keyboard : HID Keyboard Device
Keyboard : HID Keyboard Device
Mouse : HID-compliant mouse
Human Interface : HID-compliant consumer control device
Human Interface : HID-compliant device
Human Interface : HID-compliant device
Human Interface : USB Human Interface Device
Human Interface : USB Human Interface Device
Human Interface : USB Human Interface Device
Human Interface : USB Human Interface Device

Power Management
AC Line Status : On-Line

Operating System(s)
Windows System : Microsoft Windows XP/2002 Home 5.01.2600 (Service Pack 2)

Network Services
Adapter : Linksys Wireless-G PCI Network Adapter with SpeedBooster

Performance Tips
Tip 2546 : Large memory modules should be ECC/Parity.
Notice 5901 : CD 1x= 150kB/s; Exercise caution when comparing measured versus published ratings.
Notice 5902 : DVD 1x= 11.08Mbps Exercise caution when comparing measured versus published ratings.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.


Any advice would be most graciously appreciated.

Thanks,

Paul
http://www.myspace.com/thisfaintmemory
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  #2  
Old 04-12-2007, 11:59 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: H/W Buffer Size Error Message (-6085)

Are you using the built in FW port on this computer, or a 3rd party FW card? If you're using a card, which one, exactly?

Usually this error is caused by an incompatible FW chipset - using a compatible FW card usually fixes it. Is your computer custom built or is it a brand name?
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Old 04-12-2007, 12:03 PM
ThisFaintMemory ThisFaintMemory is offline
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Default Re: H/W Buffer Size Error Message (-6085)

Quote:
Are you using the built in FW port on this computer, or a 3rd party FW card? If you're using a card, which one, exactly?

Usually this error is caused by an incompatible FW chipset - using a compatible FW card usually fixes it. Is your computer custom built or is it a brand name?
I'm using a 3rd party firewire card - it's a Dynex PCI card.

My computer is custom built.

Hope that helps
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Old 04-12-2007, 12:19 PM
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Default Re: H/W Buffer Size Error Message (-6085)

Quote:
I'm using a 3rd party firewire card - it's a Dynex PCI card.
Ah - quite likely the problem. You should get one of the recommended FW cards:

Digi 002 FW HBA Compatibility Info
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Old 04-12-2007, 01:02 PM
tamasdragon tamasdragon is offline
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Default Re: H/W Buffer Size Error Message (-6085)

Here in hungary I cannot buy the siig card. Will a texas instrument chipset firewire card do the job? Or can you recommend some more cards or brands which are known to be good?
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