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  #1  
Old 01-04-2012, 09:34 AM
moiblest3 moiblest3 is offline
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Join Date: May 2005
Location: Miami
Posts: 34
Default Pro Tools don't start
Please can anybody help me? I press the pro tools icon and automatically tells me Pro tools quit unexpectedly. I uninstalled pro tools, Installed it again, repaired the permissions and nothing. I don't know what else to do.
Can anyone help me please?
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  #2  
Old 01-04-2012, 09:50 AM
Cliffy_Boy's Avatar
Cliffy_Boy Cliffy_Boy is offline
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Default Re: Pro Tools don't start
is your ilok connected?
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  #3  
Old 01-04-2012, 09:56 AM
moiblest3 moiblest3 is offline
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Default Re: Pro Tools don't start
Yes it's connected.
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  #4  
Old 01-04-2012, 09:59 AM
moiblest3 moiblest3 is offline
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Default Re: Pro Tools don't start
W/o the ilok it says authorize and when i put it again an launch PT it says the same thing
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  #5  
Old 01-04-2012, 10:02 AM
Cliffy_Boy's Avatar
Cliffy_Boy Cliffy_Boy is offline
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Default Re: Pro Tools don't start
is the PT license on the ilok? Is there a problem with the ilok USB port? Go into ilok.com and see if it sees the ilok and if the license is there
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  #6  
Old 01-04-2012, 10:16 AM
moiblest3 moiblest3 is offline
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Default Re: Pro Tools don't start
In ilok.com I see all my plugins but in the type column it says backup. I dont know if it has to say license like the other ones.
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  #7  
Old 01-04-2012, 10:27 AM
moiblest3 moiblest3 is offline
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Default Re: Pro Tools don't start
Thank you so much for your help
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  #8  
Old 01-04-2012, 11:40 AM
moiblest3 moiblest3 is offline
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Default Re: Pro Tools don't start
Little help anyone?
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  #9  
Old 01-04-2012, 11:49 AM
moiblest3 moiblest3 is offline
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Default Re: Pro Tools don't start
This is the report of the issue


Date/Time: 2012-01-04 14:47:53.526 -0500
OS Version: 10.4.11 (Build 8S165)
Report Version: 4

Command: Pro Tools HD
Path: /Applications/Digidesign/Pro Tools/Pro Tools HD.app/Contents/MacOS/Pro Tools HD
Parent: WindowServer [118]

Version: 7.4 (7.4f309)

PID: 419
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000006

Thread 0 Crashed:
0 com.apple.CoreFoundation 0x907bebd8 CFRelease + 92
1 ...gn.framework.CoreFoundation 0x0252c2c0 I18N_Utils::GetCurrentLanguage() + 2048
2 com.digidesign.ProToolsHD 0x00ff3660 start + 16715168
3 com.digidesign.ProToolsHD 0x00002bec start + 812
4 com.digidesign.ProToolsHD 0x000028f0 start + 48

Thread 1:
0 libSystem.B.dylib 0x90053f88 semaphore_timedwait_signal_trap + 8
1 libSystem.B.dylib 0x900707e8 pthread_cond_timedwait_relative_np + 556
2 ...ple.CoreServices.CarbonCore 0x90bf9330 TSWaitOnSemaphoreCommon + 176
3 ...ple.CoreServices.CarbonCore 0x90c012d0 TimerThread + 60
4 libSystem.B.dylib 0x9002b908 _pthread_body + 96

Thread 2:
0 libSystem.B.dylib 0x90053f88 semaphore_timedwait_signal_trap + 8
1 libSystem.B.dylib 0x900707e8 pthread_cond_timedwait_relative_np + 556
2 ...ple.CoreServices.CarbonCore 0x90bf9330 TSWaitOnSemaphoreCommon + 176
3 ...ple.CoreServices.CarbonCore 0x90c04e04 DeferredTaskThread + 56
4 libSystem.B.dylib 0x9002b908 _pthread_body + 96

Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000907bebd8 srr1: 0x100000000000f030 vrsave: 0x0000000000000000
cr: 0x22000422 xer: 0x0000000000000000 lr: 0x00000000907beb84 ctr: 0x00000000907beb7c
r0: 0x000000000252c2c0 r1: 0x00000000bffff7a0 r2: 0x00000000a07beb84 r3: 0x0000000000000000
r4: 0x0000000000000000 r5: 0x00000000a07bbb90 r6: 0x0000000004060401 r7: 0x0000000001030301
r8: 0x0000000068363567 r9: 0x00f8dfa32af67397 r10: 0x00f8dfa1ca3b8382 r11: 0x00000000026369e8
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x000000000266bacc r22: 0x0000000000000000 r23: 0x0000000000000000
r24: 0x0000000000000000 r25: 0x0000000001ff363c r26: 0x00000000bffffd04 r27: 0x00000000bffffce8
r28: 0x00000000bffffcdc r29: 0x0000000000000000 r30: 0x000000000000006e r31: 0x00000000907beb84

Binary Images Description:
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0x5b50000 - 0x5bb8fff com.DivXInc.DivXDecoder 6.4.0 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
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0x9199a000 - 0x919aefff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
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0x9ff40000 - 0x9ffe2fff com.apple.QuickTimeImporters.component 7.6.4 (1327.73) /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTimeImporters

Model: PowerMac7,2, BootROM 5.1.5f0, 2 processors, PowerPC 970 (2.2), 1.8 GHz, 6 GB
Graphics: ATI Radeon 9800 Pro, ATY,R350, AGP, 256 MB
Memory Module: DIMM0/J11, 512 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM1/J12, 512 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM2/J13, 512 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM3/J14, 512 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM4/J41, 1 GB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM5/J42, 1 GB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM6/J43, 1 GB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM7/J44, 1 GB, DDR SDRAM, PC3200U-30330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: MicroDash, UCJ, V.92, 1.0F, APPLE VERSION 2.6.6
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: pci-bridge, pci, SLOT-2
PCI Card: pci11af,eed2, sppci_othermultimedia, 7x4
PCI Card: pci1057,ffff, sppci_othermultimedia, 7x5
PCI Card: pci1057,ffff, sppci_othermultimedia, 7x6
PCI Card: pci1057,ffff, sppci_othermultimedia, 7x7
PCI Card: pci1057,ffff, sppci_othermultimedia, 7x8
PCI Card: pci1057,ffff, sppci_othermultimedia, 7x9
PCI Card: pci1057,ffff, sppci_othermultimedia, 7xa
PCI Card: pci1057,ffff, sppci_othermultimedia, 7xb
PCI Card: pci1057,ffff, sppci_othermultimedia, 7xc
PCI Card: firewire, ieee1394, SLOT-3
PCI Card: pci1106,3038, sppci_usbuniversal, SLOT-4
PCI Card: pci1106,3038, sppci_usbuniversal, SLOT-4
PCI Card: pci1106,3104, SLOT-4
Serial ATA Device: ST3160023AS, 149.05 GB
Serial ATA Device: SAMSUNG HD103SJ, 931.51 GB
Parallel ATA Device: TSSTcorp CDDVDW SH-S202N, 3.17 GB
USB Device: USB Device, Up to 12 Mb/sec, 500 mA
USB Device: Keyboard Hub, Apple, Inc., Up to 480 Mb/sec, 500 mA
USB Device: Hub, Up to 480 Mb/sec, 100 mA
USB Device: iLok, iLok, Up to 1.5 Mb/sec, 500 mA
USB Device: iLok, iLok, Up to 1.5 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Primax Electronics, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Keyboard, Apple Inc., Up to 1.5 Mb/sec, 100 mA
FireWire Device: My Book 1112, WD, Up to 400 Mb/sec
FireWire Device: My Book 1112, WD, Unknown
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