Mbox Pro Driver won't install on Sierra

[Dj-Ike]

My Mbox 2 stopped working with Sierra(skipped El Capitan), so I decided to get the Pro 3. Now, that's not working as well. Are we just supposed to lay down, and not say anything? If you're working on a fix, you should let us know. If there's no way to fix it, you should also let us know. If we are not a priority, or you're dropping support, then say so. Then we can make an informed decision as to what we should do next.
It would be really nice to hear from someone.

[Dj-Ike]

Thanks for the long 'hold'. The silence is deafening! But, I believe that the silence says a lot too! Finally, you had an Mbox that got some pretty good reviews(been Mboxin' since Focusrite), and you just kick it to the curb? Well, that's not any way to treat those of us who want to believe in your product. A lot of people had problems with Digidesign becoming Avid. I was not one of them. I envisioned a bright future, but I guess I was one of the gullible little customers. Well, I have to say, I wanted to stay 'all' Avid, but now I have no choice but to move on
Wish it wasn't this way. All it took, was just a little hint that you're hearing us, and you were concerned about your lower level customer base as well. We may not have a billion dollar budget, but we spent good money, just to see our investment come to a screeching halt(this includes some of the HD people as well)

[icamusic]

Hello Dj-Ike I understood and share your discomfort. Also my M-box 3d generation is useless from the moment I upgrade in Mojave. I found a page where was linked some download for driver update but once I clicked nothing happens. The only thing possible now for me is downgrade the OS of my mac.
But please Avid company could you clarify if there are such update for Mbox 3 in relation with recents mac OS like Mojave or Catalina or big suur? It' a shame to not be able to use anymore this product. At this point I even give up to purchase pro tools 10.5 which I was intentioned to do and maybe pass to logic

[Top Jimmy]

Originally Posted by icamusic

Hello Dj-Ike I understood and share your discomfort. Also my M-box 3d generation is useless from the moment I upgrade in Mojave. I found a page where was linked some download for driver update but once I clicked nothing happens. The only thing possible now for me is downgrade the OS of my mac.
But please Avid company could you clarify if there are such update for Mbox 3 in relation with recents mac OS like Mojave or Catalina or big suur? It' a shame to not be able to use anymore this product. At this point I even give up to purchase pro tools 10.5 which I was intentioned to do and maybe pass to logic

What seems to be the problem? Until I moved it to a Windows 10 machine, I had an Mbox3 working on Mojave just fine.

[icamusic]

Originally Posted by Top Jimmy

What seems to be the problem? Until I moved it to a Windows 10 machine, I had an Mbox3 working on Mojave just fine.

hello thank you for the quick replay! the problem is when I connect the M-box usb it appears "not connected". At first I try to reinstall the drivers from the original avid audio driver disc . "the installation results failed, he installer can't find the software".
I was thinking to find new update drivers in avid website, but it seems there aren't.
what can I do? If you have some suggestion welcome!
Thank you!

[Dj-Ike]

I just gave up and bought an S3, and a different interface for my MBP. I’m now running Big Sur on my MBP 16 inch, and went back to Mojave on my MacPro 2013. That’s where I use the S3. If Avid finds a way to ‘brick’ the S3, I’ll cry like a baby, then throw tantrums like a toddler. I shelved all of my MBoxes, and my 003. All of which were perfectly usable until Avid decided not to support them any longer :confused I don’t understand why we paid good money for them, and they became useless :confused. I still use ProTools, and really love using it, but the money spent on subscriptions, and dead peripherals makes me wonder 💭
The weird thing is, I bought a fairly cheap interface, and it worked right out of the box! No drivers to install, bus powered, and has the same amount of inputs as my mBox Pro. Of course the preamps are different, but as for now, I just use it for playback.

[Top Jimmy]

Originally Posted by icamusic

hello thank you for the quick replay! the problem is when I connect the M-box usb it appears "not connected". At first I try to reinstall the drivers from the original avid audio driver disc . "the installation results failed, he installer can't find the software".
I was thinking to find new update drivers in avid website, but it seems there aren't.
what can I do? If you have some suggestion welcome!
Thank you!

https://www.avid.com/learn-and-support/pro-tools-mbox

Chrome sometimes doesn’t parse the download links properly. Try right mouse click and save as, or copy the link and paste it in the url bar.

[Top Jimmy]

I don't have a problem with my mbox3 on Sierra so I don't exactly know how to help you. Have you tried manually removing everything before reinstalling the latest driver?
This is for the mbox2, but maybe it will help.
https://www.sweetwater.com/sweetcare...g-with-my-mac/


Sent from my iPad using Tapatalk

[Dj-Ike]

Hey Jimmy, Thanks for the reply. What I did was uninstall the Mbox drivers, and software. Now when I tried to re install the driver, it says installation failed. 1.3.5 is not working on Sierra 10.12.6. It works without problem until this latest update. I never usually sweat the updates, because usually Avid comes up with something compatible. But, it seems that this time, NO. I was reading on the PT Expert page where it was also wondering if Avid has quietly discontinued the MBox3 series. Well, that's all I want to know, so I can stop waiting. I am fortunate to have another slightly slower MacBook Pro 17 that's still on 10.12.5. I will use that for MBox projects. I was just wondering(out loud) for those who may be less fortunate and only have one machine. I got nervous because of the silence. Am I the only one??

[Darryl Ramm]

Originally Posted by Dj-Ike

Hey Jimmy, Thanks for the reply. What I did was uninstall the Mbox drivers, and software. Now when I tried to re install the driver, it says installation failed. 1.3.5 is not working on Sierra 10.12.6. It works without problem until this latest update. I never usually sweat the updates, because usually Avid comes up with something compatible. But, it seems that this time, NO. I was reading on the PT Expert page where it was also wondering if Avid has quietly discontinued the MBox3 series. Well, that's all I want to know, so I can stop waiting. I am fortunate to have another slightly slower MacBook Pro 17 that's still on 10.12.5. I will use that for MBox projects. I was just wondering(out loud) for those who may be less fortunate and only have one machine. I got nervous because of the silence. Am I the only one??

Quietly? The Mbox 3 family has been discontinued.

Final sale End of support
Mbox (third generation) 8/30/2014 8/30/2019
Mbox Mini (third generation) 4/22/2013 4/22/2018
Mbox Pro (third generation) 3/1/2015 3/1/2020

From http://avid.force.com/pkb/articles/e...-support-dates

The real question is what limited support will be offered until the final end of support.

You can't just casually upgrade an OS without having a fail back plan, in this case a bootable clone on an external drive made with Carbon Copy Cloner would have you running again as fast as you can say "reboot".