2021.6 Pro Tools First: helper.exe being blocked as malware by Webroot

[[email protected]]

I'm trying to upgrade Pro Tools First to version 2021.6. Webroot flagged pro tools helper.exe as malware and has removed it as a threat. Has anyone else experienced this?

[Obsidian Dragon]

On Protools vanilla (not first) it did ask to allow installing the helper, which I did, and everything went fine after that. It might just be Webroot over reacting to something it did not recognize. See if you can ignore the detection for that.

[albee1952]

Standard operating procedure is to disable any anti-virus when running the installer

[[email protected]]

Thanks, Obsidian and albee. I checked with Webroot. They confirmed that this was a false-positive on their side. They updated their database. I retried and it worked this time. Thanks for your responses -- much appreciated.