|
Avid Pro Audio CommunityHow to Join & Post Community Terms of Use Help Us Help YouKnowledge Base Search Community Search Learn & Support |
#1
|
|||
|
|||
iLok Manager Down
I can't log in to ilk manger to renew one of my subscriptions
this is the second time in less than 7 days |
#2
|
||||
|
||||
Re: iLok Manager Down
Works here and we have sync’d iloks for a few days as our ZDT/TLC has been renewed on 9 iloks so we didn’t do all at the same time but no issues with logging in from Sweden atleast.
__________________
Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#3
|
||||
|
||||
Re: iLok Manager Down
Might also be ISP issue. I can log in just as slow as usual, no issues.
There is new ILM version available, maybe their servers are bombed with update downloads as we speak?
__________________
Janne What we do in life, echoes in eternity. |
#4
|
|||
|
|||
Re: iLok Manager Down
I keep getting error messages that Ilok can't verify my licenses, then protools won't open, and I get this message:
Pro Tools Perpetual could not be loaded. Please contact the software publisher for support using this software. Error details: AuthorizationException::CloudContentKeyExchangeFai lure, 213, Cloud Content Key Exchange Failure, AuthorizationServer.cpp, line 16278, function: virtual void pace::AuthorizationServer::getContentDecryptionKey IlokCloud(pace::eden::thrift::authorize::GetConten tDecryptionKeyReturn &, const petpub::AuthChain &, const pet::fusion:ecryptionAssistData &, const vector<int8_t> &, const int64_t, const int32_t), Cloud failure: Result: DrightExpired: Cloud Activation is expired. |
#5
|
||||
|
||||
Re: iLok Manager Down
I take it your license is in the iLok Cloud then? They are apparently struggling with network throughput, because they just updated their ILM and everyone are loading the new version. Not that it is an acceptable excuse, but anyway that may be the reason
__________________
Janne What we do in life, echoes in eternity. |
#6
|
||||
|
||||
Re: iLok Manager Down
And add that those who are installing LUNA free DAW from UA which are easily in the tens of thousands and they are breaking ilok servers right now
__________________
Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#7
|
|||
|
|||
Re: iLok Manager Down
Recommend you launch your iLok manager app, and transfer all your licenses to your physical iLok.
The cloud is not a place to be these days, apparently.
__________________
Cody Cabaρa Productions |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
New iLok License Manager Released - Now Supports iLok Cloud Managed Mode | unkJE | Licensing & Accounts | 0 | 10-10-2019 04:07 PM |
New iLok Manager | Drew Mazurek | Pro Tools 11 | 20 | 11-02-2013 04:14 PM |
Ilok manager zapped orphan ilok with license | crizdee | macOS | 0 | 09-23-2013 11:44 AM |
iLok Manager | Mitch Griffin | macOS | 36 | 08-07-2013 08:08 AM |
Cannot remove my iLok from an account with iLok License Manager | roberts | macOS | 6 | 06-10-2013 02:28 PM |