Need a 6.4.1 authorization code

[Herbdahand]

I'm new here, so I hope I'm doing this correctly. I am in need of a 6.4.1 authorization code, I think. I have been using 6.4.1 since 2005 and have never needed an auth. code until now. My hard drive in the G4 crashed. I replaced the hard drive and loaded 6.4.1 from my install disk but now it asks for a code to validate. I've never had the code. I will purchase whatever is necessary but I don't know if I need just an auth. code or a completely different install disk and code. And, so far I can't find either. Thank you.

[Herbdahand]

I want to clarify that the PT 6.4.1 I have was installed by Digidesign authorized retailer. My 24 Mix Plus was running 5.0.1 when I decided to upgrade but all they could sell me at that point in time was 6.9 which I did purchase along with Tiger OS. Neither would run on my system which I did not want to upgrade to HD so they installed 6.4.1 and OS 10.3 at their facility. Then they burned install disks for me but never gave me an authorization code. So, I also have an unused PT 6.9.0 if anyone wants it. Complete with auth. code.

[jeffro]

Welcome to the community.

Please check your email for a case update and reply to that.

[Herbdahand]

I've done that - on April 8. I didn't realize I was opening a "case". But, thank you for that Jeffro. I hope this means I'm closer to getting my system back in operation.