Problems with PTLE? Post your configuration here..

[Bender]

not only that but you might have to select the in/out in the setup to even make them avaiable in the mixer.

[NEWTWN]

DO YOU HAVE HI-SPEED USB HUB, IF NOT!!, YOU NEED ONE. ONCE YOU GET THE HUB (H-SPEED)...THE
DATA WILL TRANSFER FASTER...
ONE MORE QUESTION. IS IS NOT LOADING AT ALL...?

[fubusmaximus]

SiSoftware Sandra

System
Host Name : VS-FWB7FE0RN9NW
User : AmboROCK
Domain : WORKGROUP

Processor
Model : Intel(R) Pentium(R) 4 CPU 2.80GHz
Speed : 2.78GHz
Performance Rating : PR3062 (estimated)
Type : Standard
L2 On-board Cache : 512kB ECC Synchronous, ATC, 8-way set, 64 byte line size, 2 lines per sector

Mainboard
Bus(es) : X-Bus AGP PCI IMB USB FireWire/1394 i2c/SMBus
MP Support : 1 CPU(s)
MP APIC : Yes
System BIOS : Dell Computer Corporation A04
System : Dell Computer Corporation Dimension 8250
Mainboard : Dell Computer Corp.
Total Memory : 1023MB RDRAM

Chipset 1
Model : Dell Computer Corp 82850/E Host-Hub Interface Bridge Device (A3-step)
Front Side Bus Speed : 4x 133MHz (532MHz data rate)
Total Memory : 1GB RDRAM
Memory Bus Speed : 2x 532MHz (1064MHz data rate)

Video System
Desktop Monitors/Panels : 2
Monitor/Panel : Default Monitor
Monitor/Panel : SyncMaster 905DF(X)/955DF(X), SyncMaster Magic CD195A(P)
Adapter : 128 DDR ATI Radeon 9700 Pro w/TV-Out
Adapter : 128 DDR ATI Radeon 9700 Pro w/TV-Out
Adapter : 128 DDR ATI Radeon 9700 Pro w/TV-Out Sec
Adapter : 128 DDR ATI Radeon 9700 Pro w/TV-Out Sec
Imaging Device : Hewlett-Packard OfficeJet V40 Scanner

Physical Storage Devices
Removable Drive : Floppy disk drive
Hard Disk : WDC WD1600JB-75GVA0 (149GB)
Hard Disk : WDC WD800JB-00CRA1 (75GB)
Hard Disk : Maxtor 6 Y200P0 SCSI Disk Device (190GB)
CD-ROM/DVD : PIONEER DVD-RW DVR-108 (CD 40X Rd, 32X Wr) (DVD 5X Rd, 4X Wr)
CD-ROM/DVD : SAMSUNG CD-R/RW SW-240B

Logical Storage Devices
1.44MB 3.5" (A:) : N/A
Wd 80gb (C:) : 75GB (17GB, 23% Free Space) (NTFS)
Wd 160gb (D:) : 149GB (24GB, 16% Free Space) (NTFS)
CD-ROM/DVD (E:) : N/A
CD-ROM/DVD (F:) : N/A
Maxtor (G:) : 190GB (27GB, 14% Free Space) (NTFS)

Peripherals
Serial/Parallel Port(s) : 1 COM / 1 LPT
USB Controller/Hub : VIA Rev 5 or later USB Universal Host Companion Controller
USB Controller/Hub : VIA Rev 5 or later USB Universal Host Companion Controller
USB Controller/Hub : VIA Rev 5 or later USB Universal Host Companion Controller
USB Controller/Hub : VIA Rev 5 or later USB Universal Host Companion Controller
USB Controller/Hub : VIA USB Enhanced Host Controller
USB Controller/Hub : VIA USB Enhanced Host Controller
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB 2.0 Root Hub
USB Controller/Hub : USB 2.0 Root Hub
FireWire/1394 Controller/Hub : Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Keyboard : PC/AT Enhanced PS/2 Keyboard (101/102-Key)
Mouse : Logitech USB Cordless Mouse
Mouse : Microsoft PS/2 Mouse
Human Interface : Logitech USB Cordless Mouse

MultiMedia Device(s)
Device : Creative SB Live! Series (WDM)
Device : Game Port for SB Live! Series

Printers and Faxes
Model : SnagIt 7
Model : Microsoft Office Document Image Writer
Model : hp officejet v series fax
Model : hp officejet v series
Model : HP DeskJet 722C
Model : Adobe PDF

Power Management
AC Line Status : On-Line

Operating System(s)
Windows System : Microsoft Windows XP/2002 Home (Win32 x86) 5.01.2600 (Service Pack 2)

Network Services
Adapter : Intel(R) PRO/100 M Network Connection #2

Performance Tips
Tip 2546 : Large memory modules should be ECC/Parity.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

------------------------------------------------------------

The Problem I'm having is that my Digi001 card has a problem of it's own, so I borrowed my friend's Digi002 to tide me over till I'm finished with the current project that I'm working on. I took out the Digi001 PCI card too. I plugged in the Digi 002 into my firewire card and loaded Pro Tools 6.4, but when I try to make a new session or open a old one a blue screen pops up and my computer reboots. The blue screen flashes up really quickly though, and I can't read what it says. Any ideas?

[wreckd]

I haven't d/l'd the software yet because pro tools is on my other computer, but i'm not sure if it relates to hardware.

my computer is

p4 2.8 prescott, 1mb cache
2gb kingston DDR400 ram
Asus p5p motherboard
Mbox
3 80gb seagate barracuda 7200 hdds connected via IDE
lg 40x cd writer
Pro tools installed on Primary master, recording to secondary master and slave
Outboard hardware - Motif rack es, avalon 737sp, roland spd20, radium49

Been using pro tools on the same computer for about 2 years now. I recently upgraded to 6.7 (from 6.4 i think), and in the last 3 months when i open up a previous session and play it, every track will sound. Even the ones that were muted when i last used the session.

So then i go back and unmute, then mute then again, and its all good. Then i try to use the side bar to scroll down and it flashes and doesn't move. I close the edit window then open up again, and its fine. On a vocal track, that used to sound fine, there are clicks every few seconds, i took all the plug ins off and put them back on and, you guessed it, all was fine. Specifically, i had a bass line that sounded fine when i closed the session, but a few days later i open it and there is a click on the track. I took the compressor off and that fixed the problem, put it back on and the problem is there again. No mater what the settings on the compressor are it creates a click at that point in the audio.

Also when i click a plug in, and try to change settings nothing happens because what i'm seeing on the screen isn't where the buttons are, but if a click a bit below or to one side it will work. If i close the plug in and re open it it works then. Same with the R S and M buttons in the edit window, sometimes they look jumbled, but by closing and opening the window it fixes the problem.

The only thing i can think of is that there is some kind of bug in the new pro tools...however 6.7 isn't that new is it? there's nothing in the trouble shooting section of the manual. puh leeeese its driving me bonkers

[DigiTechSupt]

The Problem I'm having is that my Digi001 card has a problem of it's own, so I borrowed my friend's Digi002 to tide me over till I'm finished with the current project that I'm working on. I took out the Digi001 PCI card too. I plugged in the Digi 002 into my firewire card and loaded Pro Tools 6.4, but when I try to make a new session or open a old one a blue screen pops up and my computer reboots. The blue screen flashes up really quickly though, and I can't read what it says. Any ideas?

Do you have Service Pack 2 installed?

If so, you need to install the cs9 update to Pro Tools 6.4, available here.

Also, download and install the most current Pace drivers, available at www.paceap.com.

[powerjoe]

I am beginning to think that DigiTechSupport (online) hopes that your problem goes away before addressing it. I have been waiting for a long time in hopes of an answer to the question I posed some time back. I am not certain this is effective customer/ tech support.




My tiny - "paid-for" 2cents Digi. Thanks anyway......


~ J

[DigiTechSupt]

Wreckd - Try doing a 'Save Session Copy In' and choose to copy all audio files, then open the newly saved session to see if the same problems occur.

This sounds like some kind of session corruption and the above method should fix it.

[DigiTechSupt]

Powerjoe - have you tried uninstalling and reinstalling Pro Tools? Are input devices enabled under the MIDI menu?

Also - is MMERefresh enabled in the Startup tab of the System Configuration utility?

[DigiTechSupt]

PLEASE NOTE!

This forum is for posting issues specifically related to compatibility issues and NOT for general issues you may be experiencing with Pro Tools. If you are able to install and use Pro Tools, but are experiencing problems NOT related to known or possible motherboard/chipset/compatibility DO NOT post in this forum - start a new thread describing your problem.

This will allow us to keep the compatibility issues where they belong (here) and allow your friendly, helpful Digi Support person (me) to follow the threads more easily.

So - in summary - DO NOT post here unless you have tried ALL other troubleshooting are are having specific unresolved issues possibly related to compatibility.

Thanks!

[iikka]

toomuch wrote:
Ok so Im running Mbox LE with the latest update.. I use the oxygen 8 midi controller and also use the m-audio midisport 2x2 and other than the normal buffer playback problems, when I record midi it locks up on me and I have to close the whole program and restart.. THAT GETS ANNOYING.. so am I configuring something wrong here.. Im about to give up and just buy Logic since all my roommates rave about how great it is anyways.. Heres my computer configuration.. I hate this stuff..



I have the same problem as Toomuch.

Is there a problem with MIDISPORT 2X2?
Anyone there using a midisport with no problems??