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#1
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PT8: Crash when taking track out of input
PT8 seems to have a problem taking tracks out of input on some sessions. I was getting a beachball+crash pre-cs2, but in cs2 and 3 I now get frozen UI and this crash:
Code:
Process: Pro Tools HD [237] Path: /Applications/Digidesign/Pro Tools/Pro Tools HD.app/Contents/MacOS/Pro Tools HD Identifier: com.digidesign.ProToolsHD Version: 8.0cs3 (8.0.0f341) Code Type: PPC (Native) Parent Process: launchd [124] Interval Since Last Report: 120 sec Crashes Since Last Report: 1 Per-App Interval Since Last Report: 101 sec Per-App Crashes Since Last Report: 1 Date/Time: 2009-07-20 00:21:00.792 -0700 OS Version: Mac OS X 10.5.7 (9J61) Report Version: 6 Anonymous UUID: CDE839F5-5F45-4278-B36D-B5207EE11544 Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c0000003 Crashed Thread: 0 Thread 0 Crashed: 0 libstdc++.6.dylib 0x914b8560 __dynamic_cast + 60 1 ...gidesign.framework.ProTools 0x01fd5948 Cmn_TypedException<Cmn_ANSIExceptionData>::Cmn_TypedException(Cmn_TypedExceptionCode<Cmn_ANSIExceptionData> const&, Cmn_ANSIExceptionData const&, Cmn_StackDump*) + 1509484 2 ...gidesign.framework.ProTools 0x01fd5948 Cmn_TypedException<Cmn_ANSIExceptionData>::Cmn_TypedException(Cmn_TypedExceptionCode<Cmn_ANSIExceptionData> const&, Cmn_ANSIExceptionData const&, Cmn_StackDump*) + 1509484 3 ...gidesign.framework.ProTools 0x02244008 Cmn_TypedException<L10N_ExceptionData>::Cmn_TypedException(Cmn_TypedExceptionCode<L10N_ExceptionData> const&, L10N_ExceptionData const&, Cmn_StackDump*) + 1698004 4 ...gidesign.framework.ProTools 0x01fd9528 Cmn_TypedException<Cmn_ANSIExceptionData>::Cmn_TypedException(Cmn_TypedExceptionCode<Cmn_ANSIExceptionData> const&, Cmn_ANSIExceptionData const&, Cmn_StackDump*) + 1524812 5 ...gidesign.framework.ProTools 0x02334740 Cmn_TypedException<MA_OSErrData>::Cmn_TypedException(Cmn_TypedExceptionCode<MA_OSErrData> const&, MA_OSErrData const&, Cmn_StackDump*) + 104536 6 com.digidesign.framework.DFW 0x007a5758 TEventHandler::HandleIdle(IdlePhase) + 220 7 com.digidesign.framework.DFW 0x00787990 TApplication::Idle(IdlePhase) + 196 8 com.digidesign.framework.DFW 0x007844d4 TApplication::PostEventListWakeupToOSEventQueue(TEvent*, long) + 324 9 com.digidesign.framework.DFW 0x00802df0 DFW_Timers::LockedCallbackTimerProc::operator()(void*) + 84 10 com.digidesign.framework.DFW 0x0080085c DFW_Timers::CallbackTimerManager::MasterCallback(void*) + 84 11 com.digidesign.framework.DFW 0x007fef54 bool DFW_Event2MacOSEvent::SetDFWProperty<unsigned long, 1802334052l, 1819242087l, DFW_KeyModifiersProxy, 1096900971l>(OpaqueEventRef const*, DFW_EventRef) + 1952 12 com.digidesign.framework.DFW 0x00817520 TC::Open() + 17056 13 com.apple.CoreFoundation 0x957569a8 CFRunLoopRunSpecific + 2968 14 com.apple.HIToolbox 0x93f049d4 RunCurrentEventLoopInMode + 264 15 com.apple.HIToolbox 0x93f047f8 ReceiveNextEventCommon + 412 16 com.apple.HIToolbox 0x93f62894 RunApplicationEventLoop + 148 17 com.digidesign.framework.DFW 0x007f3e0c DFW_EventLoop::RunApplicationEventLoop() + 12 18 com.digidesign.framework.DFW 0x007848c4 TApplication::Run() + 60 19 ...gidesign.framework.ProTools 0x027d4530 LaunchProTools + 1752 20 com.digidesign.ProToolsHD 0x00009c5c 0x1000 + 35932 21 com.digidesign.ProToolsHD 0x00003618 0x1000 + 9752 22 com.digidesign.ProToolsHD 0x0000331c 0x1000 + 8988 Anyone else experiencing this? Digi, I have before and after sessions if you're interested in looking at this. Jason |
#2
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Re: PT8: Crash when taking track out of input
Hi,
Most probably session corruption! these things happen from time to time. try creating a new session and use import session data to create a new session and see if that fixes it. or try the troubleshooting thread... http://duc.digidesign.com/showthread.php?t=240754 and this app for saving and trashing the prefs.... http://duc.digidesign.com/showthread.php?t=190122
__________________
PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888 Producer, Engineer, UKmastering Mixing & Mastering Blinders_Columbia top 40 UK album charts Slow Readers Club Joy Of The Return #9 UK album charts www.ukmastering.com PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring. |
#3
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Re: PT8: Crash when taking track out of input
Thanks for the tips.
I hope this hasn't become standard operating procedure for PT8. Never experienced crashing/corruption issues of this magnitude and frequency with versions 6.x-7.x running a commercial studio 14 hours/day. PT8 seems fragile, to say the least... Jason |
#4
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Re: PT8: Crash when taking track out of input
...in fact, it just infected another session. Took a track out of input and BOOM! Bye, bye Pro Tools....
Jason |
#5
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Re: PT8: Crash when taking track out of input
Quote:
Chris
__________________
PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888 Producer, Engineer, UKmastering Mixing & Mastering Blinders_Columbia top 40 UK album charts Slow Readers Club Joy Of The Return #9 UK album charts www.ukmastering.com PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring. |
#6
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Re: PT8: Crash when taking track out of input
We're going to need a bit more info to be able to help you troubleshoot - the Help Us Help You thread has details about what we need to know.
You may also want to visit the General Troubleshooting thread (below my signature), as it has many suggestions for optimizations that may fix your problem. |
#7
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Re: PT8: Crash when taking track out of input
Turns out this is Instrument track related. Here are the steps to repro, 100%:
- Create a new session, BWAV, 24-bit, 48k - Add a mono instrument track (default output 1-2) - Insert Vacuum or Velvet on A - Add a stereo audio track (default output 1-2) - Change audio track input to stereo bus (mine's called Mix) - Change Vacuum/Velvet output to Mix bus NOTE: This does not crash if you insert Velvet/Vacuum on a stereo Aux instead of an Instrument track. PT8cs3, Dual G5 2.5Ghz, 6.5G ram, OS 10.5.7, HD2 Core/Accel, 192 i/o with Analog card Digi, please let me know if you can repro. At least I understand now why many of my sessions are crashing. I use Instrument tracks assigned to busses all the time. Not anymore... Thanks, Jason |
#8
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Re: PT8: Crash when taking track out of input
An amendment.
It DOES still crash, even on an Aux. In my original test I didn't have a MIDI track routed to the input of the Velvet when it was on an Aux with bus as output. As soon as you do route a MIDI track to the input of Velvet, same crash. So, it looks like it's not possible to route Velvet or Vacuum to a bus if that bus is also feeding the input of an audio track. Jason |
#9
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Re: PT8: Crash when taking track out of input [SOLVED]
FYI, Avid support confirms that this is a bug. It occurs when bussing to stereo busses that don't have mono sub-paths defined. Adding the mono sub-paths in I/O setup as suggested fixed the problem for me. Avid support suggested always adding mono sub-paths to stereo busses and said that the bug would be fixed in an upcoming cs or point release.
Great experience with Avid support, by the way. They didn't make me reinstall OS X or Pro Tools... Jason |
#10
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Re: PT8: Crash when taking track out of input
Same issue is occurring with mono busses (Stereo Inst track to mono bus):
http://duc.digidesign.com/showthread.php?t=249470 |
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