cannot connect to server

[Lemo0412]

I have been having this problem for some weeks now. Every time I try to make a new project it tells me that "there was an error posting the project". Even when I sometime try to save existing projects it says that it could not upload.

I have uninstalled and then re-installed everything from the ILok app, AVID Cloud app and even PT 1st itself but nothing seems to work. I have used the troubleshooting thing but it does not detect anything.

Another thing, when I log on to my account on the AVID website it says that I have 3 projects going when I only have 1. So when I open my PT 1st it says that i only have 1 project, which I have, but when i log on to the website it says that I have 3.

What should I do? anybody got the same problems? it seems like it has problems connecting to the server but how do I fix that?

PS. I’m not that good with computers.

[jamalcom x]

im haveing the same problem, almost with my Avid Cloud Collaboration, first my system is a dell Inspiron AMD FX-8800 Radeon R7, 12 compute cores 4C+8G 2.10 GHz but it goes up to 3.36 GHz 16 GB of ram 64-bit, windows 10 pro system.. im useing pro tools 12.5 HD, and for some reason my Avid Cloud Collaboration is acting funny, i saved my session as a save-in file to get it in my avid cloud project file, but everytime i try to transfer my files so other people can work on them as a Avid Cloud Collaboration, it keeps failing and when i close the project it says in needz to transfer & task file or project and it doesnt do anything it says stuck there, till i cancel it, it doesnt load are anything, when i try to share in the project when im in session i keep getting errors that says cant connect to server, who here knows why and how i can fix thiz, i included photo's of what happened so take a look at what i see

[terracestudio]

same problem. Cant find the solution posted.