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#1
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12.7 Upgrade Broke Avid Space Plug
Upon upgrading from 12.6.1 to 12.7 on Mac OS X 10.11.6, Avid Space version 12.1 plug in no longer sees my ilok license for it. If anyone else runs into this issue, a workaround I found was reverting to the version 12.0 of the Space plug. Seems to fix it.
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MacBook Pro 2018
Pro Tools Ultimate 2023.9 EuControl 2023.11 Avid Control App 2023.11 HD Native Thunderbolt HD I/O + Omni Avid S1 x 2 |
#2
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Re: 12.7 Upgrade Broke Avid Space Plug
If you have a dedicated Space license then you need to use Space 12.0. If you have a Pro Tools Plan or Pro Tools HD Plan license then you need to install Space 12.1.
This might be more of a Space issue than a PT 12.7 issue. I ran the PT 12.7 installer (with PT 12.6.1 and Space 12.0 installed) and it did not upgrade Space. Did you download and install from my.avid.com or using Application Manager?
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#3
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Re: 12.7 Upgrade Broke Avid Space Plug
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Oh good lord, really? I have a permanent Space license on one iLok, and for convenience I have the rental license on my main PT iLok. Which should I attempt to install I wonder?
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Guy Rowland www.guyrowland.co.uk www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music. PT 2024 Ultimate; W11 Pro; Ryzen 9 7900; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i Macbook Air M2; 24gb RAM |
#4
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Re: 12.7 Upgrade Broke Avid Space Plug
Jeffro - I have a license marked "Avid TLL Products - Space (AAX/RTAS)" on my ilok. When I was on 12.6.1 I had the latest version of the Space plug in (12.1) installed (as updated by application manager) and it worked just fine. As soon as I updated to 12.7, the license wasn't seen on my ilok. I re-downloaded and re-installed the 12.0 version of the plug in and the problem went away. I don't know. As a side note, I have a perpetual HD license with a current support plan.
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MacBook Pro 2018
Pro Tools Ultimate 2023.9 EuControl 2023.11 Avid Control App 2023.11 HD Native Thunderbolt HD I/O + Omni Avid S1 x 2 |
#6
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Re: 12.7 Upgrade Broke Avid Space Plug
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I couldn't find your iLok account based on your community name/email, so... do you (or did you) have a Pro Tools HD Plan license activated to your iLok?
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#7
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Re: 12.7 Upgrade Broke Avid Space Plug
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Quite remarkable. Just when you thought Avid couldn't think of another way to antagonise customers. I mean, hats off that's some pretty inventive thinking right there.
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Guy Rowland www.guyrowland.co.uk www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music. PT 2024 Ultimate; W11 Pro; Ryzen 9 7900; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i Macbook Air M2; 24gb RAM |
#8
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Re: 12.7 Upgrade Broke Avid Space Plug
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Space was part of the TL Labs acquisition, so the license used TL Labs as its Publisher (all licenses have a specific Publisher, compare Space in iLok License Manager to Pro Tools which uses Avid). When we added the bonus plug-ins (in the 12.2 release) we needed to authorize all the plug-ins with a single license. Since a single license can only have 1 Publisher that meant re-wrapping Space to use Avid. That's how we wound up with Space 12.1. In hindsight, perhaps 12.0.1 or 12.0b might have been a better identifier? Maybe we should have done a license upgrade back when we acquired it, though that could have been even more disruptive.
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#9
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Re: 12.7 Upgrade Broke Avid Space Plug
I'm sure you folks can figure out a way to keep existing owners using the up to date version of the plugin one way or another. For example, how about a surrender to a new license package which includes both old and new licenses to retain compatibility?
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Guy Rowland www.guyrowland.co.uk www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music. PT 2024 Ultimate; W11 Pro; Ryzen 9 7900; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i Macbook Air M2; 24gb RAM |
#10
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Re: 12.7 Upgrade Broke Avid Space Plug
I got my year plan last January (soon coming up for renewal) and the Space plug worked for about 2 weeks. I filed a support claim, they gave me a temporary license which worked for a month or two and it hasn't worked since. They said they would update my license from the temporary one, but I guess if you don't complain frequently they kind of forget about you.
I have other reverbs that I use more and, tho I sorta liked Space, I'm now not too sure if I need to pay the extra plugin fee should I continue my upgrade plan. I haven't significantly used any of the other Avid plugins over the year.
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using PT 2023.9, 24' iMac M1 16GB RAM, Ventura 13.6.1, Apollo Twin interface |
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