More PT 10 nightmare

[notedmusic]

Ok more bug report here.

Scrubbing fails miserably in PT10 under Windows 7 x64. If I import a video (any file type) for example- .mov and then start to sync up my music with it about 2 minutes into my session the machine gets "stuck" on a frame within the video. I have fiddled with every stinking setting and it has not fixed the issue.
Other Video issues:
Some video imports do not scrub... ever. For example .WMV files will only jump to location after the mouse click and will frequently get stuck and "catch up" getting out of sync. Others still will not import at all or give an error about "no frames" while they import perfectly into PT9. So... the video engine in PT10 is a mess.

Most files if created with PT10 will stop scrubbing fairly quickly. If a session is imported it will work unless it is a large file, but upon saving as the new PT format it will fail again on import.

Avid... please get this fixed.

For the record (if it helps) I am using an ATI video card 6870 1GB and do have a couple of codecs installed, but removing them did not solve this bug.

[notedmusic]

Chassis : Chassis Manufacture Desktop
Mainboard : ASUS M4A79 Deluxe
BIOS : AMI (OEM) 3702 08/20/2010
Total Memory : 8GB DIMM DDR2

Processors
Processor : AMD Phenom(tm) II X4 965 Processor (4C 3.41GHz/3.4GHz, 2GHz IMC, 4x 512kB L2, 6MB L3)

Chipset
Memory Controller : ATI (AMD) RD790 GFX Dual Slot 2x 2GHz (4GHz) FSB
Memory Controller : AMD F10 Athlon 64/Opteron/Sempron HT Hub 2x 2GHz (4GHz) FSB, 2x 4GB DIMM DDR2 2x 402MHz (804MHz)

Memory Module(s)
Memory Module : OCZ OCZ2RPR10662G 2GB DIMM DDR2 PC2-8500U DDR2-1066 (5-5-5-15 3-24-6-3)
Memory Module : OCZ OCZ2RPR10662G 2GB DIMM DDR2 PC2-8500U DDR2-1066 (5-5-5-15 3-24-6-3)
Memory Module : OCZ OCZ2RPR10662G 2GB DIMM DDR2 PC2-8500U DDR2-1066 (5-5-5-15 3-24-6-3)
Memory Module : OCZ OCZ2RPR10662G 2GB DIMM DDR2 PC2-8500U DDR2-1066 (5-5-5-15 3-24-6-3)

Video System
Video Adapter : AMD Radeon HD 6800 Series (1120 SM5.0 920MHz/900MHz, 1GB DDR5 4.2GHz 256-bit, PCIe 2.00 x16)

Graphics Processor
OpenCL GP Processor : AMD Radeon HD 6800 Series (1120SP 14C 920MHz/900MHz, 1GB DDR5 4.2GHz 256-bit)
Compute Shader Processor : AMD Radeon HD 6800 Series (1120SP 920MHz/900MHz, 1GB DDR5 4.2GHz 256-bit)

Storage Devices
WDC WD1002FAEX-00Z3A0 (1TB, SATA600, 3.5", 7200rpm) : 932GB (C:) (Z:)
WDC WD1002FAEX-00Z3A0 (1TB, SATA600, 3.5", 7200rpm) : 932GB (E:)
WDC WD10EALX-009BA0 (1TB, SATA600, 3.5", 7200rpm, 32MB Cache) : 932GB (F:)
ASUS BW-12B1LT (SATA150, BD-RE, DVD+-RW, CD-RW) : N/A (D:)

Logical Storage Devices
Hard Disk (C:) : 931GB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB, SATA600, 3.5", 7200rpm)
The Atom (E:) : 932GB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB, SATA600, 3.5", 7200rpm)
EASTWEST (F:) : 932GB (NTFS) @ WDC WD10EALX-009BA0 (1TB, SATA600, 3.5", 7200rpm, 32MB Cache)
Hard Disk (Z:) : 100MB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB, SATA600, 3.5", 7200rpm)
Optical Drive (D:) : N/A @ ASUS BW-12B1LT (SATA150, BD-RE, DVD+-RW, CD-RW)

Peripherals
LPC Hub Controller 1 : ATI (AMD) IXP SB600/700/800 SMBUS Controller
LPC Hub Controller 2 : ATI (AMD) SB700/800 LPC host controller
LPC Legacy Controller 1 : ITE IT8720F
Audio Device : ASUS IXP SB600 High Definition Audio Controller
Audio Codec : Realtek Semi 888 High Definition Audio
Audio Device : MSI Radeon 68xx HDMI Audio (NI Barts)
Audio Codec : ATI (AMD) HDMI Audio
Serial Port(s) : 1
Disk Controller : ATI (AMD) SB700/800 SATA Controller [AHCI mode]
Disk Controller : ATI (AMD) SB700/800 IDE
USB Controller 1 : ATI (AMD) SB700/800 USB OHCI0 Controller
USB Controller 2 : ATI (AMD) SB700/800 USB OHCI1 Controller
USB Controller 3 : ATI (AMD) SB700/800 USB EHCI Controller
USB Controller 4 : ATI (AMD) SB700/800 USB OHCI0 Controller
USB Controller 5 : ATI (AMD) SB700/800 USB OHCI1 Controller
USB Controller 6 : ATI (AMD) SB700/800 USB EHCI Controller
USB Controller 7 : ATI (AMD) SB700/800 USB OHCI2 Controller
FireWire/1394 Controller 1 : ASUS VT6315 Series Firewire Controller
SMBus/i2c Controller 1 : ATI SB700 SMBus

Printers and Faxes
Printer : PDFill Writer (4000x4000, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : HP Photosmart C4400 series (1200x1200, USB, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : SHARP DX-B450P PCL (1200x1200)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet)
Network Adapter : Anchorfree HSS Adapter (Ethernet)
Wireless Adapter : HP 802.11b/g Wireless Network Adapter (802.11g (ERP), 54Mbps)

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1)
Platform Compliance : x64

Windows Experience Index
Current System : 5.9

[albee1952]

Tough to be sure since AMD systems are not as well documented regarding compatibility. A few things to look into; wifi and networking should be DISABLED when running PT. Not sure what interface you have, but on my Asus i5 setup, the onboard firewire would not work at all(adding an approved SIIG card solved that one). You might try running the generic VGA driver instead of the ATI stuff, or check for updates from ATI.com(since it does seem like a graphics issue)

[hue]

I would bet that it has to do with the ATI Graphics. I had nothing but issues with mine. It all went away when i put my old Nvidia card back in. This is with PT9 mind you but I just haven't bothered to go back to ATI after that.

[notedmusic]

I will try again with different drivers, but I highly doubt it is an ATI issue. I did not have this issue on PT9.

[Forest Wilson]

I'm experiencing a similar issue with my Windows 7 PC. Today I brought up an old video cut scene mix I had done in PT 9. In PT 10 that same session would not display a frame by frame scrub of the video when I used the drag tool to move a clip. In PT 9 doing this action would result in the video display showing the video frame at the leading edge of my clip as I dragged it around. In PT 10 I would get a blank video screen as I was dragging. After I released the clip the screen stayed blank until I hit play. This is no bueno. Is this a bug?

-Forest

[Forest Wilson]

Has anyone on this thread updated to 10.1.2? I see some video issues listed in the Read Me as being corrected. Did the update do the trick?

-Forest

[notedmusic]

This issue I think was fixed in the latest update, but that update crashes like no tomorrow... Avid needs to get these PT10 issues worked out ASAP!

[Forest Wilson]

Oh man, maybe I'll just live with it for now and skip this update and wait for the next. You'd think with the price of this software it would work right the first time.

[notedmusic]

Originally Posted by Forest Wilson

Oh man, maybe I'll just live with it for now and skip this update and wait for the next. You'd think with the price of this software it would work right the first time.

I... would have to agree with that. We aren't beta testers. We are end users!

Try v2.0 I think they fixed it.