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  #1  
Old 12-04-2010, 05:04 PM
danno355 danno355 is offline
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Join Date: Aug 2008
Posts: 5
Default Win 7 64b PT9 Digi 003. Sound occasionally flanges

Hi folks,
I have a win 7 Pro 64 bit os, on a i7 processor.
Just did a new install of protools 9 and that (along with plug ins) is the only application on the system. My interface is a digi 003 via firewire.

I've been tuning the system using the win 7 guide, and that has cleared most of my clicks and pops, but I still have one issue I can't resolve.

After a short while teh sound will start to flange getting a metallic saw tooth sound across all inputs.

If I change teh input buffers setting to anything and then change it back, the problem stops temporarily. It seems I can get anywhere from 4-10 minutes of clean sound before it returns.

I welcome all input because this issue is preventing me from doing any recording as the sound gets recorded.

Thanks
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  #2  
Old 12-07-2010, 08:22 AM
danno355 danno355 is offline
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Posts: 5
Default Re: Win 7 64b PT9 Digi 003. Sound occasionally flanges

Here's my Sandra report info:
SiSoftware Sandra
Computer
Model : Dell Studio XPS 8100
Workgroup : WORKGROUP
Host Name : Music_Station
User : Danno
Processor
Model : Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz
Speed : 3GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 2 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing
L2 On-board Cache : 4x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing
L3 On-board Cache : 8MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 8 threads sharing
Computer
Mainboard : Dell 0T568R
BIOS : Dell A04 05/10/2010
Bus(es) : X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 8GB DIMM DDR3
Chipset
Model : Dell Core (Clarksfield/Lynnfield) DMI
Front Side Bus Speed : 2x 2.4GHz (4.79GHz)
Chipset
Model : Intel Core Desktop (Lynnfield) UnCore
Front Side Bus Speed : 2x 2.4GHz (4.79GHz)
Total Memory : 8GB DIMM DDR3
Channels : 2
Memory Bus Speed : 2x 665MHz (1.33GHz)
Memory Module(s)
Memory Module : Nanya NT2GC64B8HC0NF-CG 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Nanya NT2GC64B8HC0NF-CG 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Nanya NT2GC64B8HC0NF-CG 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Nanya NT2GC64B8HC0NF-CG 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Video System
Video Adapter : ATI Radeon HD 5700 Series (SM5.0 850MHz, 1GB DDR5 4x1.2GHz, PCIe 2.00 x16)
Graphics Processor
Compute Shader Processor : ATI Radeon HD 5700 Series (1GB DDR5 4x1.2GHz)
STREAM Processor : ATI Radeon HD 5700 Series (800SP 10C 850MHz, 1GB DDR5 4x1.2GHz)
Storage Devices
FM-25S2S-120GBP1 120GB (SATA300, SSD, NCQ) : 112GB (C:)
Seagate ST31500341AS (1.5TB, SATA300, 3.5", 7200rpm, NCQ) : 1TB (D:)
Generic-SD/MMC (USB) : N/A (G:)
Generic-Compact Flash (USB) : N/A (H:)
Generic-SM/xD-Picture (USB) : N/A (I:)
Generic-MS/MS-Pro (USB) : N/A (J:)
HL-DT-ST DVD+/-RW GH50N (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (F:)
Logical Storage Devices
System Reserved : 100MB (NTFS)
Hard Disk (C:) : 112GB (NTFS) @ FM-25S2S-120GBP1 120GB (SATA300, SSD, NCQ)
Music_Data (D:) : 1TB (NTFS) @ Seagate ST31500341AS (1.5TB, SATA300, 3.5", 7200rpm, NCQ)
Removable Drive (G:) : N/A @ Generic-SD/MMC (USB)
Removable Drive (H:) : N/A @ Generic-Compact Flash (USB)
Removable Drive (I:) : N/A @ Generic-SM/xD-Picture (USB)
Removable Drive (J:) : N/A @ Generic-MS/MS-Pro (USB)
Optical Drive (F:) : N/A @ HL-DT-ST DVD+/-RW GH50N (SATA150, DVD+-RW, CD-RW, 2MB Cache)
Peripherals
LPC Hub Controller 1 : Dell H57 LPC Interface Controller
LPC Legacy Controller 1 : ITE IT8720F
Audio Device : Dell P55/PM55/3400 High Definition Audio
Audio Codec : Realtek Semiconductor High Definition Audio
Audio Device : ATI (AMD) EG JUNIPER XT Audio Device [Radeon HD 5700 Series]
Audio Codec : ATI (AMD) HDMI Audio
Disk Controller : Dell ICH8R (ICH8) SATA RAID Controller
USB Controller 1 : Dell P55/PM55/3400 USB2 Enhanced Host Controller
USB Controller 2 : Dell P55/PM55/3400 USB2 Enhanced Host Controller
FireWire/1394 Controller 1 : Dell VT6315 Series Firewire Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus
Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Peripherals
Media Player : ()
Media Player : ()
Media Player : ()
Media Player : ()
Network Services
Network Adapter : Broadcom NetLink (TM) Gigabit Ethernet
Wireless Adapter 1 : DW1525 (802.11n) WLAN PCIe Card (802.11n (HT), AES-CCMP, 130Mbps)
Power Management
Mains (AC) Line Status : On-Line
Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7600
Platform Compliance : x64
Windows Experience Index
Current System : 7.4
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  #3  
Old 12-07-2010, 10:33 AM
albee1952's Avatar
albee1952 albee1952 is offline
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Location: Norwich, CT
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Default Re: Win 7 64b PT9 Digi 003. Sound occasionally flanges

Trashing prefs is always a good idea for any odd behavior(and this certainly is odd). Then make sure you disable the wifi when running Pro Tools. Also, did you install the separate 003 drivers with your PT9 install?(you need to). You also need to do all the windows 7 tweaks, and probably should choose the Legacy driver for your firewire controller(which may need to be changed out to a separate card as I don't know if the Dell controller is even compatible). Did you have any other version of PT working on this machine(and if so, how well did it work)?
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  #4  
Old 12-07-2010, 03:16 PM
danno355 danno355 is offline
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Join Date: Aug 2008
Posts: 5
Default Re: Win 7 64b PT9 Digi 003. Sound occasionally flanges

Haven't tried the wifi disable, will try that this evening.
Yes, i have installed the separate 003 drive for PT9.
I've done all the Win 7 tweeks listed in the article.
The legacy driver makes the 003 go offline.
I'm getting a SiiG firewire card and will try that (should have that in a few days).
All the hardware cables and such worked fine on my XP PT8 system. So really the new parts of the equation are the computer hardware/OS and PT9.
The computer is soley dedicated to Protools, and is a fresh install so there isnt any legacy registry stuff causing issues.
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  #5  
Old 12-12-2010, 05:31 PM
danno355 danno355 is offline
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Posts: 5
Default Re: Win 7 64b PT9 Digi 003. Sound occasionally flanges

Albee1952, you are good. it was in fact the firewire port. I have a SiiG pci-e card in place of the wireless network card. Its been running a sound test for well over 20+ minutes without a click, pop or flange sound.
Thank you
Dan
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