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  #1  
Old 05-07-2019, 02:35 PM
secret studios secret studios is offline
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Join Date: Oct 2009
Location: Leipzig, Germany
Posts: 1
Default Behringer X-touch issue

Dear colleagues,

I have disconnecting issues with my X-touch. After a while of mixing with automation it loses contact to PT. It still receives data, but does not send my fadermoves to PT.
I am using PT 12.5 on Win7, X-Touch is connected via USB, HUI Mode. Same experiences on different computers like my laptop and also on PT11.

How I tried to solve the problem so far:
-Changed the X-touch to newer model post year 2017
-Newest Firmware 1.15
-Changed USB and chipset driver and USB Cable

Remarkable for me: In the PT Controller Settings only "X-Touch emulated" is available. I saw videos where users choose from "X-Touch INT" - I dont have this.

What is wrong? Who can help me?

Greets and thany a lot
Joerg
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  #2  
Old 05-16-2019, 07:13 AM
you kay you kay is offline
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Join Date: Jan 2010
Posts: 25
Default Re: Behringer X-touch issue

I have the exact same issue with the Faderport 8 controller with PT12 on Windows.
Tech support weren't able to solve the issue and I was considering trying Behringer. I guess not now
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  #3  
Old 09-29-2021, 08:17 AM
Roderico Roderico is offline
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Join Date: Dec 2012
Location: Madrid, Spain
Posts: 2
Default Re: Behringer X-touch issue

Quote:
Originally Posted by secret studios View Post
Dear colleagues,

I have disconnecting issues with my X-touch. After a while of mixing with automation it loses contact to PT. It still receives data, but does not send my fadermoves to PT.
I am using PT 12.5 on Win7, X-Touch is connected via USB, HUI Mode. Same experiences on different computers like my laptop and also on PT11.

How I tried to solve the problem so far:
-Changed the X-touch to newer model post year 2017
-Newest Firmware 1.15
-Changed USB and chipset driver and USB Cable

Remarkable for me: In the PT Controller Settings only "X-Touch emulated" is available. I saw videos where users choose from "X-Touch INT" - I dont have this.

What is wrong? Who can help me?

Greets and thany a lot
Joerg

Hi there, any news with this topic?? Having the very same issue, unable to solve it no matter what I try.

Any help will be appreciated
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  #4  
Old 09-29-2021, 03:11 PM
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albee1952 albee1952 is offline
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Join Date: May 2004
Location: Norwich, CT
Posts: 37,321
Default Re: Behringer X-touch issue

2 things:
1-Make sure that Power Management is disabled on all USB ports(in Device Manager)
2-Try different USB ports and cables.
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  #5  
Old 10-23-2021, 05:38 AM
Madeggss Madeggss is offline
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Join Date: Oct 2021
Location: Moscow
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Default Re: Behringer X-touch issue

I had the same issues with SSL Matrix2. Changing network connections from DHCP to static helped
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