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#1
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S1 knob always writing
Hi,
I've been using the S1 for a few days now, but today it's having a strange behaviour. The knob number 4 of the S1 behaves as if it was touched, so that it's sending automation even when Protools is stopped. If I switch form AUX to PAN, it will write AUX or PAN without actually touching the knob. Here is a video with Protools stopped… ¿Any easy way to fix this? Thanks. |
#2
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Re: S1 knob always writing
A similar thing started happening to me. The fourth knob on my S1 keeps registering quick little phantom touches. The exact behavior changes from session to session. In a blank session that just has some empty tracks the knob will sometimes register a quick touch every time hit play. In an actual session with audio and automation data on the tracks things will really start going haywire and the knob will register a bunch of quick touches in rapid succession, like in the video from the previous post. It doesn't happen all the time, sometime the bad behavior will stop for a few minutes, then start again a little while later. I can't tell for sure, but it seems like it's at least partially related to how "active" the volume automation on adjacent tracks is
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#3
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Re: S1 knob always writing
Now that's weird, not because some of the rotaries seem to be faulty, but because it appears to be the same one every time.
My channel 4 is also constantly writing from the 4th rotary. |
#4
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Re: S1 knob always writing
Unfortunately this does sound like a hardware issue. Please contact Avid Customer Support to get the units replaced (and we can then get them back and see what's causing it)
https://www.avid.com/learn-and-suppo...-music-support |
#5
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Re: S1 knob always writing
this is why i never buy a product when it first comes out could be a bad batch who knows was looking at S1 going to wait on till this bug is fixed!
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#6
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Re: S1 knob always writing
Are the rumors true you hate to write punctuations and commas in your posts
__________________
Best Regards Christopher #thestruggleisreal ————————————— South Side Music Group WEBHOME ————————————— |
#7
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Re: S1 knob always writing
Quote:
__________________
Mark Ettel C.A.S. |
#8
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Re: S1 knob always writing
Please contact Avid Support.
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#10
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Re: S1 knob always writing
I've contacted Avid support and have a case number but haven't heard anything back for days. I know things aren't normal with COVID-19 going on and all, but it's not good to have no response for so long. I have two S1s that have knobs that drop into Write and it's a show stopper. I'll try calling Monday, but this isn't good.
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Mark Ettel C.A.S. Last edited by filmixer; 04-19-2020 at 10:47 AM. |
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