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  #71  
Old 04-01-2022, 01:27 AM
romhey romhey is offline
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Default Re: Carbon - How to renew? Perpetual or subscription?

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Originally Posted by mellotronik View Post
Unfortunately, not

Hi, any news on that?


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  #72  
Old 04-01-2022, 06:14 AM
mellotronik mellotronik is offline
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Default Re: Carbon - How to renew? Perpetual or subscription?

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Originally Posted by romhey View Post
Hi, any news on that?


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Hi!

Well, Mark took over the issue and it's now resolved.

Thanks
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  #73  
Old 05-12-2022, 12:50 PM
digiot digiot is offline
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Join Date: Nov 1999
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Default Re: Carbon - How to renew? Perpetual or subscription?

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Originally Posted by MCorbin View Post
After the 10th, it will flip to a perpetual license. Once it's in a perpetual state, it'll loose anything associated with the subscription... things like the Avid Complete Plugin Bundle, HEAT, & Melodyne 5. Let me know if this is not the case today!
Having the same issue. Mine never flipped to perpetual so I just have an expired sub.
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  #74  
Old 05-24-2022, 07:23 AM
digiot digiot is offline
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Default Re: Carbon - How to renew? Perpetual or subscription?

Just an update. The issue was eventually resolved but should have never escalated the way it did. Lost several days of being unable to use my Carbon until they send me a temp 14 day license. After which they came through with the perpetual parachute a few days later.
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