002R firewire problem

[russell jack]

hi, i am running le 002 on a gateway 400x (as recommended on digi site) and have just recently tranfered my files to a 120gb acom data firewire drive. this is the same model i've seen used in a studio i worked in that ran hd for a mac. however, when i go to play back the session, this message pops up: "DAE can't get audio from your disk(s) fast enough. your disk may be too slow or too fragmented. a firewire disk could be having trouble due to the extra firewire bandwith or cpu load." i need to know if anyone knows how to fix the problem (i already tried de-fraging) or can help me out in any way. i would greatly appreciate it. thanks.

thanks to keith for the first response but i tried everythin short of consolidating the entire session and it didn't work (although the solution having to do with saving the session and opening to copy didn't make too much sense. does this mean copy the name or copying all the audio file).

[QuikDraw]

How do you have the 002 and hard drive connected?

PC -> HD -> 002
or
PC -> 002 -> HD

Have you tried reversing the order of the 002 and HD?

What is the file system on the HD? FAT32? NTFS?
What is the cluster size on the HD? 4K, 32? other?

There are lots of variables to wonder about. I run a Gateway 400SDX with my MBox, and the Firewire port is fine with my external NTFS formatted drive, but I'm not also running a 002 on that same port.

The Firewire port on the 400x might not be fast or efficient enough to run both the 002 and a HD. If you've tried everything else, you might consider getting a Cardbus Firewire card to run either the 002 or the HD on. The 002 and 002R can be quite picky about the particular Firewire card they're running on.

Mike

[Remon]

possible solutions

increase paging file size
set ptle processor scheduling to realtime
deactivate antivirus
shut down software firewall
shut down WXP firewall (probably not a cause but doesn't hurt)
disable all network cards (except the 1394 port for your HD)

Take care of yourself and say Hi to the kids for me.

[Remon]

What is the file system on the HD? FAT32? NTFS?

Mike

Why does this matter?

[Booyah]

just recently tranfered my files to a 120gb acom data firewire drive.

This external exclosure unit have the recommended Oxford 911 chipset?

was just looking at the acomdata site here:
http://www.acomdata.com/master/frameset.html
and they also have 5400 RPM external 120 Gig drives, you must have the 7200 RPM model with Oxford for any reliable usage in PTLE, I could not find in any PDF the details if its Oxford or not, you might have to email them.

[QuikDraw]

Why does this matter?

It might not matter, but it is a variable involved in this situation. When trying to find solutions to problems, it helps to identify all the variables. He might be running a Mac file system using MacOpener for all we know. That would make all the difference.

Mike