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#1
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Pro Tools 11.1.2 lags out on EVERY command
I'm so sorry I forgot to post Sandra report before Moderator posted my original thread. My fault!
I did a fresh install of Windows 7 x64 after buying 2 Samsung EVO Pro SSD's. I installed 11.1.2 PT and every time I click on ANYTHING it takes like 2 to 3 minutes for PT to respond. I use a 256GB SSD for primary drive and a 128GB SSD for Pro Tools sessions. I click on Setup, it lags for 2 to 3 minutes, I click on Audiosuite, it lags 2 to 3 minutes, I click on Save or EXIT or ANYTHING and it freezes for 2 to 3 minutes. I deleted PREFS and did suggested Windows optimizations and deleted all registry instances of Avid as well as Appdata.... Reinstalled PT 11.1.2 3 times... same result. It takes forever to do ANYTHING. I do have an AMD video card installed. SiSoftware Sandra7 ID Host Name : Stephen-PC Workgroup : WORKGROUP Computer Model : GigaByte GA-870A-UD3 Chassis : GigaByte Desktop Mainboard : GigaByte GA-870A-UD3 BIOS : Award (OEM) F2 06/07/2010 Total Memory : 8GB DIMM DDR3 Processors Processor : AMD Phenom(tm) II X6 1090T Processor (6C 3.21GHz/3.62GHz, 2GHz IMC, 6x 512kB L2, 6x 6MB L3) Socket/Slot : AM2r2/AM3 Chipset Memory Controller : ATI (AMD) RX790 GFX Single Slot 2x 2GHz (4GHz) Memory Controller : AMD F10 Athlon 64/Opteron/Sempron HT Hub 2x 2GHz (4GHz), 2x 4GB DIMM DDR3 1.07GHz 128-bit Memory Module(s) Memory Module : Corsair CM3X2G1600C9D6 2GB DIMM DDR3 PC3-12800U DDR3-1600 (7-7-7-20 4-27-8-4) Memory Module : Corsair CM3X2G1600C9D6 2GB DIMM DDR3 PC3-12800U DDR3-1600 (7-7-7-20 4-27-8-4) Memory Module : Corsair CM3X2G1600C9D6 2GB DIMM DDR3 PC3-12800U DDR3-1600 (7-7-7-20 4-27-8-4) Memory Module : Corsair CM3X2G1600C9D6 2GB DIMM DDR3 PC3-12800U DDR3-1600 (7-7-7-20 4-27-8-4) Video System Monitor/Panel : Samsung SyncMaster (1920x1080, 21.7") Video Adapter : AMD Radeon HD 7900 Series (32CU 2048SP SM5.0 1GHz, 3GB DDR5 6GHz 384-bit, PCIe 3.00 x16) Graphics Processor OpenCL GP Processor : AMD Radeon HD 7900 Series (2048SP 32C 1GHz, 3GB DDR5 6GHz 384-bit) Compute Shader Processor : AMD Radeon HD 7900 Series (2048SP 32C 1GHz, 3GB DDR5 6GHz 384-bit) Storage Devices Samsung SSD 840 PRO Series (256GB, SATA600, SSD) : 238GB (C:) Samsung SSD 840 PRO Series (128GB, SATA600, SSD) : 119GB (D:) WDC WD10JMVW-11AJGS0 (1TB, USB3/SATA300, 5400rpm, 8MB Cache) : 931GB (O:) WDC WD5000AADS-11M2B2 (499.4GB, USB2/SATA300, 3.5", 32MB Cache) : 465GB (N:) Generic USB SD Reader (USB2) : N/A (I:) Generic USB CF Reader (USB2) : N/A (J:) Generic USB SM Reader (USB2) : N/A (L:) Generic USB MS Reader (USB2) : N/A (K:) Optiarc DVD RW AD-7260S (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (F:) IDE-DVD DROM6216 (ATAPI, DVD+-R, CD-R, 512kB Cache) : N/A (E:) WD Virtual CD 1110 (700.4MB, USB2) : 668MB (G:) Logical Storage Devices 256SSD (C:) : 238GB (NTFS) @ Samsung SSD 840 PRO Series (256GB, SATA600, SSD) System Reserved : 100MB (NTFS) My Passport (O:) : 931GB (NTFS) @ WDC WD10JMVW-11AJGS0 (1TB, USB3/SATA300, 5400rpm, 8MB Cache) WD My Book (N:) : 465GB (NTFS) @ WDC WD5000AADS-11M2B2 (499.4GB, USB2/SATA300, 3.5", 32MB Cache) 128SSD (D:) : 119GB (NTFS) @ Samsung SSD 840 PRO Series (128GB, SATA600, SSD) Removable Drive (I:) : N/A @ Generic USB SD Reader (USB2) Removable Drive (J:) : N/A @ Generic USB CF Reader (USB2) Removable Drive (L:) : N/A @ Generic USB SM Reader (USB2) Removable Drive (K:) : N/A @ Generic USB MS Reader (USB2) Optical Drive (F:) : N/A @ Optiarc DVD RW AD-7260S (SATA150, DVD+-RW, CD-RW, 2MB Cache) Optical Drive (E:) : N/A @ IDE-DVD DROM6216 (ATAPI, DVD+-R, CD-R, 512kB Cache) WD SmartWare (G:) : 443MB (UDF) @ WD Virtual CD 1110 (700.4MB, USB2) Peripherals LPC Hub Controller 1 : ATI (AMD) IXP SB600/700/800 SMBUS Controller LPC Hub Controller 2 : ATI (AMD) SB700/800 LPC host controller LPC Legacy Controller 1 : ITE IT8720F Audio Device : HIS (Hightech Information Systems) Tahiti XT HDMI Audio [Radeon HD 7970 Series] Audio Codec : ATI (AMD) HDMI Audio Audio Device : Creative Labs Creative X-Fi Audio Processor Serial Port(s) : 1 Parallel Port(s) : 1 Disk Controller : Gigabyte SB700/800 SATA Controller [AHCI mode] Disk Controller : Gigabyte SB700/800 IDE Disk Controller : Gigabyte JMB36X PCIE-to-SATAII/IDE RAID Controller Disk Controller : Gigabyte JMB36X PCIE-to-SATAII/IDE RAID Controller USB Controller 1 : Gigabyte SB700/800 USB OHCI0 Controller USB Controller 2 : Gigabyte SB700/800 USB EHCI Controller USB Controller 3 : Gigabyte SB700/800 USB OHCI0 Controller USB Controller 4 : Gigabyte SB700/800 USB EHCI Controller USB Controller 5 : Gigabyte SB700/800 USB OHCI2 Controller USB Controller 6 : Gigabyte SB700/800 USB OHCI0 Controller USB Controller 7 : Gigabyte SB700/800 USB EHCI Controller USB Controller 8 : Gigabyte Renesas Electronics USB 3.0 Host Controller FireWire/1394 Controller 1 : Gigabyte TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller SMBus/i2c Controller 1 : ATI SB800 SMBus Printers and Faxes Printer : Microsoft XPS Document Writer (600x600, Colour) Fax : Microsoft Shared Fax Driver (200x200) Printer : Adobe PDF Converter (4000x4000, Colour) Peripherals Network Services Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 100Mbps) Operating System Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1) Platform Compliance : x64 Windows Experience Index Current System : 7.5
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Pro Tools 11.3.1 Win 7 Ultimate 6.01.7601 (Service Pack 1) 64x ASUS Z87-DELUXE/QUAD BIOS : AMI (OEM) 1602 10/29/2013 16GB Corsair 4GBx4 PC3-14900U DDR3-1866 i7-4770K CPU @ 3.50GHz (4C 8T 4.5GHz O/C) Corsair H75 Liquid Cooling Velociraptor 1TB 10000rpm: (C:) System Drive Velociraptor 250GB 10000rpm: (D:) Session Drive NVIDIA GeForce GT 640 2GB Fanless/Silent ASUS VS247 (1920x1080, 23.4") Axiom 61 via MIDI to Mbox 3 Maudio Monitors |
#2
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Re: Pro Tools 11.1.2 lags out on EVERY command
Hi,
I'm not sure if this will help, it doesn't sound exactly like it is the same issue. But it is worth a try: http://duc.avid.com/showpost.php?p=2137835&postcount=11 Regards, Markus
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Windows 10 Intel core i7 4790k, 16Gb ram MacBook Pro Retina 13" late 2013 OSX 10.12 Intel Core i5 2,4 GHz 8GB Pro Tools 2018.4 Eleven Rack + Expansion pack RME Fireface UCX |
#3
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Re: Pro Tools 11.1.2 lags out on EVERY command
I hope I am wrong, but a few details concern me.
#1-the Passport drive is 5400 rpm and too slow for any Pro Tools use #2-the WD MyBook may also be a slow drive(or a "green" drive) disconnect these drives and retest #3-AMD. While AMD rocked our world back in the LE days, they have fallen behind some and I worry that AMD may just be a bad choice for Pro Tools these days. You should also review all the system tweaks to make sure you covered those
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#4
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Re: Pro Tools 11.1.2 lags out on EVERY command
Thanks for the responses.
I use my primary SSD drive for Pro Tools program and plugins, I save sessions to the 2nd SSD. I don't use the USB External drives for pro tools at all. They are just connected to the pc and contain hundreds of movies AND ITunes library. Should I not have them connected while using Pro Tools? I have done the windows optimizations and disabled the floppy drive in BIOS even though I don't have one! I question the use of the AMD VIDEO CARD. I have no interest in video via Pro Tools, just music, but I read that only nVidia video is supported. The AMD CPU runs fine. I own a MacBook Air, 2013, non retina, 128GB SSD, and I wonder if I should just forget windows. With only one SSD drive in the Mac, what should be used for a second hard drive? I have a USB 3 external drive I could use with the Mac but I've read that it's a bad idea.
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Pro Tools 11.3.1 Win 7 Ultimate 6.01.7601 (Service Pack 1) 64x ASUS Z87-DELUXE/QUAD BIOS : AMI (OEM) 1602 10/29/2013 16GB Corsair 4GBx4 PC3-14900U DDR3-1866 i7-4770K CPU @ 3.50GHz (4C 8T 4.5GHz O/C) Corsair H75 Liquid Cooling Velociraptor 1TB 10000rpm: (C:) System Drive Velociraptor 250GB 10000rpm: (D:) Session Drive NVIDIA GeForce GT 640 2GB Fanless/Silent ASUS VS247 (1920x1080, 23.4") Axiom 61 via MIDI to Mbox 3 Maudio Monitors |
#5
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Re: Pro Tools 11.1.2 lags out on EVERY command
Ok, I disconnected all external USB drives. I had already disabled floppy in BIOS.
I can start PT 11 and add a click track, then add an instrument track, I usually put Xpand2 in first and play around with an instrument. What happens now is I can play around with the midi controller and then periodically PT stops responding. I can keep on playing the instrument that's currently selected but PT is frozen up. The audio meters onscreen are in a 'frozen' position and no longer register the output from the keyboard. Ctrl-Alt-Del into Task Manager and PT shows as NOT RESPONDING. It never recovers and I have to power off with the power button on the pc case. Until I am ready to record actual audio I've been using the Creative ASIO for midi stuff. I don't hook up the Mbox until I'm ready for guitars. Any ideas?
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Pro Tools 11.3.1 Win 7 Ultimate 6.01.7601 (Service Pack 1) 64x ASUS Z87-DELUXE/QUAD BIOS : AMI (OEM) 1602 10/29/2013 16GB Corsair 4GBx4 PC3-14900U DDR3-1866 i7-4770K CPU @ 3.50GHz (4C 8T 4.5GHz O/C) Corsair H75 Liquid Cooling Velociraptor 1TB 10000rpm: (C:) System Drive Velociraptor 250GB 10000rpm: (D:) Session Drive NVIDIA GeForce GT 640 2GB Fanless/Silent ASUS VS247 (1920x1080, 23.4") Axiom 61 via MIDI to Mbox 3 Maudio Monitors |
#6
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Re: Pro Tools 11.1.2 lags out on EVERY command
I may have found the problem.
I had my Axiom 61 (old, NOT the Oxygen model) plugged into a front panel USB port. I switched it to a port on the back of the motherboard and have been playing with Pro Tools for over an hour with no lag/crashing. Nobody ever told me to use 'mobo' ports for connections. Perhaps this is my solution. Thanks to those who did try I appreciate your efforts. Nothing is worse than a great software that's not working for you.
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Pro Tools 11.3.1 Win 7 Ultimate 6.01.7601 (Service Pack 1) 64x ASUS Z87-DELUXE/QUAD BIOS : AMI (OEM) 1602 10/29/2013 16GB Corsair 4GBx4 PC3-14900U DDR3-1866 i7-4770K CPU @ 3.50GHz (4C 8T 4.5GHz O/C) Corsair H75 Liquid Cooling Velociraptor 1TB 10000rpm: (C:) System Drive Velociraptor 250GB 10000rpm: (D:) Session Drive NVIDIA GeForce GT 640 2GB Fanless/Silent ASUS VS247 (1920x1080, 23.4") Axiom 61 via MIDI to Mbox 3 Maudio Monitors |
#7
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Re: Pro Tools 11.1.2 lags out on EVERY command
Fingers crossed that you solved it. Anything that uses bus power via USB is a possible culprit and troubleshooting can be a frustrating thing(and you didn't mention that hardware at the top). As for me, certain commands take a while in 11, but are instant in 10.3.8. The worst offenders are changing playback buffer, and setting clock source(I run an external word clock master).
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#8
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Re: Pro Tools 11.1.2 lags out on EVERY command
Quote:
Maybe check the connections inside the case, make sure things are seated to the USB headers. Looks like your board has two, labeled F_USB1 and F_USB2. I don't know if this means USB 1.1 and USB 2.0, or whether it just means USB 2.0 header 1 and USB 2.0 header 2. It seems to indicate that both are indeed USB 2.0, but I didn't bother cracking open the manual.
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Pro Tools HD 12.4, Pro Tools "Vanilla" 12.4, Artist Transport, 2x Artist Mix Studio Blue: RME UCX, Win7 Pro, i7 960, 16GB || Studio Green: RME Babyface, Win10, i7 7700HQ, 16GB |
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