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Old 03-25-2021, 10:16 AM
robertmale robertmale is offline
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Default Pro Tools Ultimate 12 perpetual license

Hello, I bought a Pro Tools Ultimate 12 perpetual license 1 year with updates license with Bax Music a well known shop here in the United Kingdom however my license code isn't working. It won't show up under my iLok or Avid account. Anyone else having problems recently with perpetual license?

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Robert
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Old 03-25-2021, 10:19 AM
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jeffro jeffro is offline
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Default Re: Pro Tools Ultimate 12 perpetual license

Welcome to the community.

Have you started a support case (to get us the code) yet?
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Old 03-25-2021, 12:05 PM
robertmale robertmale is offline
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Default Re: Pro Tools Ultimate 12 perpetual license

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Originally Posted by jeffro View Post
Welcome to the community.

Have you started a support case (to get us the code) yet?
Yes, hopefully a reply soon as I need this for 2 sessions I’m doing this weekend and can’t load the trial up either which was due to expire on 4th April 2021 and really need the playlists feature of Pro Tools. I read a Facebook post about the issue to and someone said it was resolved by a customer support team member. It’s just missing from my account it seems despite being activated.

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Old 03-25-2021, 12:44 PM
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Default Re: Pro Tools Ultimate 12 perpetual license

Found the case you started last night and just replied to get more info.
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