Pro Tools hangs

[mightyduck]

Hi,

So I just installed pt 12.8.3 on my MacBook Pro, using an omni and thunderbolt interfaces. I got the demo session and a file I imported to play, but only through my mac's built in speakers. I could not get anything out of either headphone jack [omni or thunderbolt]. I switched the audio engine [I think] from "built-in" to "thunderbolt". Now pro tools won't launch. it hangs at "initializing audio engine".

What am I doing wrong?

Thanks,


MD

[Drew Mazurek]

Originally Posted by mightyduck

Hi,

So I just installed pt 12.8.3 on my MacBook Pro, using an omni and thunderbolt interfaces. I got the demo session and a file I imported to play, but only through my mac's built in speakers. I could not get anything out of either headphone jack [omni or thunderbolt]. I switched the audio engine [I think] from "built-in" to "thunderbolt". Now pro tools won't launch. it hangs at "initializing audio engine".

What am I doing wrong?

Which version did you upgrade from? You need to have the correct iLok asset including the Digilink authorization.

http://avid.force.com/pkb/articles/d...-and-Downloads

[mightyduck]

Originally Posted by Drew Mazurek

Which version did you upgrade from? You need to have the correct iLok asset including the Digilink authorization.

http://avid.force.com/pkb/articles/d...-and-Downloads

Thanks, Drew. I had all that going on. I reset the Omni and it seems to be working now.

My new problem is how get this version of Pro Tools [12.8.3] to open a bunch of older sessions with SDII audio files. I have an older version [7.3, I think] in storage. I read in another thread that the best way is to use an older version to convert everything. Is there any other [simple] way that you know of? Anyone?

Thanks,


MD

[Drew Mazurek]

You could try Apple Compressor. I heard that does it.

I keep an OS10.8 partition around with PT10 on it for these tasks.

[mightyduck]

Originally Posted by Drew Mazurek

You could try Apple Compressor. I heard that does it.

I keep an OS10.8 partition around with PT10 on it for these tasks.

Will they give one a copy of PT10 to do this, if one already owns a perpetual license for 12.8.3? I never had PT10.


MD

[Drew Mazurek]

Doubt it, but you can try and start a case.

http://avid.force.com/pkb/articles/f...pport-services