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#1
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Any CPR hacks for "Lost Communication with Audio Interface"?
I'm specifically referring to the Digi 003 interface but it could equally apply to other hardware interfaces with PT. When your computer/software loses contact with the interface and BEFORE you get the message "Lost Communication with interface...." (AFTER which it's a lost cause) is there a faster way to reconnect the two than shutting both down and opening from scratch?
Before AVID discontinued the Digi 003 Family app, in this situation I used to change the sample rate on the Family app and hey presto, everything would spring back to life. Much in the same way that when PT stalls from a CPU overload (and is digitally clipping) and you can open up Playback Engine and check/uncheck "Main Playback Engine" or "Minimize Additional I/O Latency". Any ideas would be much appreciated. P.S. My 003 craps out every time one of two room light switches are turned on/off due to some kind of surge issue I'm guessing. |
#2
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Re: Any CPR hacks for "Lost Communication with Audio Interface"?
Hmmm, here are some thoughts:
1-(and the most important), with 002 and 003, NEVER hot-patch(connect or disconnect the firewire with things powered on) as this can fry the 002/003, the firewire card or both(an expensive lesson I learned the hard way) 2-the very first thing to do is buy a new cable as these things do go bad, and for no good reason(a cheap lesson I learned the hard way). A bad cable will give this exact message. At the worst, it doesn't help but you now have a spare cable. 3_re "My 003 craps out every time one of two room light switches are turned on/off due to some kind of surge issue I'm guessing." I would immediately get the wiring fixed by a licensed electrician, OR, get a good quality UPS to power the computer, the 003, your screens and any external drives(if any). Inconsistent power is extremely bad for digital electronics(like the 003 and your computer).
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#3
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Re: Any CPR hacks for "Lost Communication with Audio Interface"?
^ whoever braniac designed the 6-pin firewire plug was crazy, incompetent or both. firewire 4-pin and the fw800 were good, but this problem applies to EVERY BOX using 6-pin fw400
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Janne What we do in life, echoes in eternity. |
#4
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Re: Any CPR hacks for "Lost Communication with Audio Interface"?
Quote:
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#5
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Re: Any CPR hacks for "Lost Communication with Audio Interface"?
The crap fw400 6-pin cable
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Janne What we do in life, echoes in eternity. |
#6
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Re: Any CPR hacks for "Lost Communication with Audio Interface"?
__________________
HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#7
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Re: Any CPR hacks for "Lost Communication with Audio Interface"?
Thanks very much to both of you. I wasn't aware of the cable issue before but I certainly haven't changed it in years so that's my first order of business in the morning and I'm encouraged (from what I've just read now based on your advice) that it may sort out the problem. It's persisted despite me moving my studio from one location to another so I no longer think it's an electrical problem. Fingers crossed and thanks again!
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