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  #1  
Old 01-03-2024, 02:23 PM
RSLAMBERT RSLAMBERT is offline
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Default Exponential Audio Stratus and Syphony 3d/2023.12

These plugins have stopped working properly in 23.12. I can only select track widths of 7.1 or less. Did the usual prefs trash etc…Reverted back to 23.9 and they worked fine. What with renderer issues and this I shall be sticking with 23.9 for a while longer.
Mac Studio 13.6.2
MacStudioUltra 13.6.2
96 gbs ram.


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  #2  
Old 01-04-2024, 12:28 PM
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creativecontrol creativecontrol is offline
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Default Re: Exponential Audio Stratus and Syphony 3d/2023.12

Greetings,

There is an issue specific to those Exponential 3D Reverbs and Pro Tools 23.12.

Make sure you have the latest installers which should be v 3.2. Trash the new plug-in cache in the following location: Users>Shared>Pro Tools>AAXPluginCache

Launch Pro Tools 23.9 and ensure that you can instantiate an immersive width version of Stratus and Symphony. Quit PT 23.9. Launch Pro Tools 23.12.

best,


Jeff
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  #3  
Old 01-10-2024, 10:23 AM
milosziv milosziv is offline
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Default Re: Exponential Audio Stratus and Syphony 3d/2023.12

Still having a problem opening up Stratus3D in native - it's only working using Rosetta. I don't have 23.9, just 23.12 - but otherwise followed the procedure of trashing the AAX Cache and it still wouldn't run Stratus 3D. The website says it can run natively now - is that not the case?
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Old 01-10-2024, 10:47 AM
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creativecontrol creativecontrol is offline
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Default Re: Exponential Audio Stratus and Syphony 3d/2023.12

Yes it does. Grab 23.9 from either your Avid Account or the Download Center. Go to your Applications folder and rename Pro Tools to Pro Tools 23.12 first. After installing 23.9, rename Pro Tools to Pro Tools 23.9. Follow the instructions above. This will work.

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Jeff
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Old 01-10-2024, 11:01 AM
milosziv milosziv is offline
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Default Re: Exponential Audio Stratus and Syphony 3d/2023.12

Okay, quite the workaround to get a plugin to work - but I appreciate your letting us know how to do it. Hopefully this is all resolved with the next PT update though as well. Cheers
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  #6  
Old 01-10-2024, 11:51 AM
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creativecontrol creativecontrol is offline
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Default Re: Exponential Audio Stratus and Syphony 3d/2023.12

This is resolved in the next version of Pro Tools.

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Jeff
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